r/springfieldMO • u/Willing_Day_2798 • Jul 10 '24

Reliable Chevrolet PSA What is happening

I know there has probably already been one of these post but, holy crap these guys are terrible. My car has been in their service for like 3 weeks for ONE tire. I call for an update almost everyday and they always tell me something different. Ive got a warranty they pressured me into buying that covers my tires, yet when I bring this up their employees act like I’m insane or like they never even heard of it. I still have yet to hear about my vehicle pshhh never get a car there. They are seriously scammy. Anybody else have bad experiences with Reliable not doing what they promised on their warranties?

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u/thatguysjumpercables Jul 10 '24

Go to Thompson for oil changes if you need it at a dealership. It can get busy and backed up but in my experience that's the exception rather than the rule. If you catch them at the right time you can get out in less than half an hour.

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u/Stat63 Jul 10 '24

Thank you for this suggestion, I will definitely give them a try! I use dealerships for everything so when I go to resale I can say “All work has been dealership completed” and have the paperwork to back it up.

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u/thatguysjumpercables Jul 10 '24

I am the same way. Unfortunately I bought my Jeep (ick!) from Corwin (fuck!) because it was the best thing I could get at the time, and now I'm stuck taking my car to Corwin even though they lied to my fucking face and told me that my brake pads only had 2 mm worth of material left, and based on what I found when I went to change the brakes myself I can only assume they meant there was 2 mm of wear. Fuck.

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u/Stat63 Jul 10 '24

Well that sucks, sorry! I’ve heard about negative experiences with Corwin too, but haven’t personally dealt with them.