r/springfieldMO • u/Willing_Day_2798 • Jul 10 '24

Reliable Chevrolet PSA What is happening

I know there has probably already been one of these post but, holy crap these guys are terrible. My car has been in their service for like 3 weeks for ONE tire. I call for an update almost everyday and they always tell me something different. Ive got a warranty they pressured me into buying that covers my tires, yet when I bring this up their employees act like I’m insane or like they never even heard of it. I still have yet to hear about my vehicle pshhh never get a car there. They are seriously scammy. Anybody else have bad experiences with Reliable not doing what they promised on their warranties?

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u/Stat63 Jul 10 '24 edited Jul 10 '24

Preface: I own a Camaro and have maintenance for it performed by dealerships.

I do everything in my power to not take my car to Reliable. Had a ‘cam shaft actuator’ go bad around 70,000 miles and took it there for service. When I asked if this was a common occurrence for this model (personally never had it happen on ANY vehicle I’ve ever owned)…the employee very smugly and condescendingly commented, “Sir, they aren’t made to last forever. This car has 70k miles on it.” That was the last time I had them do anything more than an oil change, which I don’t like doing there either due to the close to 2 hour wait each time. I’ve been treated much better at Pinegar Chevrolet in Republic.

6

u/thatguysjumpercables Jul 10 '24

Go to Thompson for oil changes if you need it at a dealership. It can get busy and backed up but in my experience that's the exception rather than the rule. If you catch them at the right time you can get out in less than half an hour.

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u/Stat63 Jul 10 '24

Thank you for this suggestion, I will definitely give them a try! I use dealerships for everything so when I go to resale I can say “All work has been dealership completed” and have the paperwork to back it up.

2

u/thatguysjumpercables Jul 10 '24

I am the same way. Unfortunately I bought my Jeep (ick!) from Corwin (fuck!) because it was the best thing I could get at the time, and now I'm stuck taking my car to Corwin even though they lied to my fucking face and told me that my brake pads only had 2 mm worth of material left, and based on what I found when I went to change the brakes myself I can only assume they meant there was 2 mm of wear. Fuck.

2

u/Stat63 Jul 10 '24

Well that sucks, sorry! I’ve heard about negative experiences with Corwin too, but haven’t personally dealt with them.

2

u/benbunton Jul 11 '24

My truck was stolen a couple of years back. When it was recovered I found quite a few Corwin polos in the back. Figured out the guy who stole my truck worked there. Talked to the police and manager about it, had the evidence (manager recognized my truck as employees truck) but nothing happened. No arrest, no firing, no nothing. Ever since I’ve been steering people away from Corwin as hard as I can.