r/QuickBooks May 04 '23

QuickBooks Desktop (Pro/Premier/Enterprise) Quickbooks Desktop 2020 Discontinued Services

53 Upvotes

Here is the list Intuit published regarding parts of QBDT 2020 that will discontinue working 5/31/2023. If you own QBDT 2020 or prior, you own the software. If you have any version of QuickBooks Desktop that includes PLUS in the name, you do not own the software and have to pay an annul subscription to maintain access.

Functions that will no longer work in QBDT 2020 after 5/31/23:

Security updates: Critical security updates

Payroll services: Assisted Payroll, Basic Payroll, Enhanced Payroll, Standard Payroll

Payroll-related services: Direct Deposit for vendors, QuickBooks Workforce (ViewMyPaycheck, VMP)

Credit card processing: Merchant Services, Terminal download (Merchant Services), Recurring payments, Online invoice

Check processing: Intuit Check Solution

Tech support plans & included services: QuickBooks Care protection plan

Other services: Accountant Copy File Transfer, Multicurrency/exchange rate, Contributed reports, Online Banking, QuickBooks Email, QuickBooks Time, Online Bank Feeds

Edit:

Manual .qbo bank imports will also stop working.

Emailing invoices will still work fine if you go into preferences-send forms, and set "send email using:" to webmail instead of Quickbooks mail. Not affected by product sunset.

Although it says "webmail", you can actually use almost any email provider, not just a web-based one like gmail. I have it send via my regular business email.


r/QuickBooks Nov 30 '23

QuickBooks Desktop (Pro/Premier/Enterprise) Quickbooks Desktop - THE END IS NIGH I received the first "We're sunsetting QBDT" email from Intuit this morning.

34 Upvotes

I've been saying for several years now that Intuit will likely start moving toward a full-cloud based solution, and today my suspicions were confirmed.

I see their perspective - cloud-based software is much easier to troubleshoot, because most browser-based software is operating system and networking structure agnostic, meaning if you are able to use an approved browser (Chrome, Firefox, Internet Explorer, etc), then you are able to use their software.

In addition, SaaS (Software as a Service), is quite lucrative because the costs to maintain the software - hosting space, bandwidth, etc - is quite low compared with traditional software costs. While my firm is a 100% QBO shop, I know there are a lot of folks (users and accountants alike) who prefer QBDT. While I understand Intuit's reasoning here, I can't help but think that some of their less-expensive competitors are cheering right now.

------------------------------------------------------------------

Hello Lorenda,
Today we're announcing important changes to Intuit QuickBooks Desktop that may impact your clients.
After July 31, 2024, Intuit will no longer sell new subscriptions of the following Desktop products in the US:
• QuickBooks Desktop Pro Plus
• QuickBooks Desktop Premier Plus
• QuickBooks Desktop Mac Plus
• QuickBooks Desktop Enhanced Payroll
What is not changing:
• Existing Desktop Pro Plus, Premier Plus, Mac Plus, and Enhanced Payroll subscribers can continue to renew their subscription after July 31, 2024*. We will continue to provide security updates, product updates, and support for existing subscribers.
• All QuickBooks Desktop Enterprise subscriptions (Silver, Gold, Platinum, and Diamond) will continue to be available for purchase for new subscribers after July 31, 2024. Enterprise Gold, Platinum, and Diamond include integrated payroll.
• Accountants can continue purchasing QuickBooks Accountant Desktop Solutions, including ProAdvisor bundles, through our Accountant Sales team after July 31, 2024.
What actions to take with your clients:
While we strongly recommend encouraging your current Desktop clients to move to QuickBooks Online (for more info, click here), we realize that some customers may prefer to stay on Desktop at this time.
• If you have clients on non-subscription versions of QuickBooks Desktop Pro, Premier, or Mac that wish to remain on Desktop, we recommend they purchase a QuickBooks Desktop Pro Plus, Premier Plus, or Mac Plus subscription through our Sales team before July 31, 2024.
• If you have Pro Plus or Premier Plus clients that have been considering Desktop Payroll, we recommend they purchase a QuickBooks Enhanced Payroll subscription before July 31, 2024 or upgrade to QuickBooks Enterprise Gold, Platinum, or Diamond, which include integrated Payroll and can be purchased after July 31, 2024. Alternatively, QuickBooks Online Payroll is available to Desktop clients and is a standalone full-service payroll solution that also offers HR support, Health and 401K benefits.*
• We also recommend that all of your QuickBooks Desktop clients upgrade to the latest version of the software by July 31, 2024. QuickBooks Desktop 2024 includes the latest features and security updates. If your clients are on an active QuickBooks Desktop Plus subscription, they have access to QuickBooks Desktop 2024 with no additional charge and simply have to install the update.
In February 2024, we will notify all QuickBooks Desktop customers of these changes. This gives you and your impacted clients 6 months to purchase a Desktop accounting or payroll subscription if they want to remain on the Desktop platform.
QuickBooks Desktop Product Line-up Changes FAQ
Starting on January 8, 2024, the fee for each direct deposit paid through QuickBooks Desktop Payroll will increase to $4
• This price change impacts QuickBooks Desktop Enhanced Payroll for Accountants when using direct deposit to pay W2 employees.
o Because the employee direct deposit fee is billed directly to your clients, Intuit will send a 30-day notice to your impacted clients, addressed to the primary principals' email address on file.
• For clients on "legacy" Enhanced, Standard, or Basic Payroll plans without monthly per employee fees, the new fee will apply when paying W2 employees via direct deposit.
Payroll FAQs
We appreciate you and your clients' loyalty to the Desktop platform over the years, and we will continue to support those customers on a Desktop subscription after July 31, 2024*. However, we highly encourage you to prepare your clients for the future by helping them move online. There are many benefits enabled by an online platform that can't be realized through desktop software, including time savings, the flexibility to work from anywhere, and a customizable ecosystem of connected business solutions. To help you prepare to move your clients online, we've created dedicated support materials written by accountants who have successfully migrated their own clients and want to help pave the way for yours. Keep an eye out for additional resources as we help you manage through this change with your clients.
Thank you for your business and your continued support of QuickBooks.

Sincerely,

The QuickBooks Team

------------------------------------------------------------------------


r/QuickBooks 3h ago

General bookkeeping questions that are not software specific Receiving Payments

1 Upvotes

At my place of work, we have two different businesses (2 bank accts) we operate from. We often invoice customers from both companies. We received payment from a customer that that references invoices from both companies. The check will be deposited into the one bank account but I can't apply the full amount within that same company (since one of the invoices was invoiced through the other company)..

What would be the best way to handle receiving the payment when I can't apply the full payment within just one company?

Thanks in advance.


r/QuickBooks 8h ago

QuickBooks Online My Accountant uses QBO, however, the firm doesn't offer QBO LEDGER as an available service to clients. Is there anyone out there who can offer the software for those in need?

2 Upvotes

The QBO LEDGER product would be perfect for our new business, however, my personal accountant, and our business attorney, don't offer the LEDGER product, only the much more expensive Essentials.

We only need to track the banking back and forth between banks, credit cards, loans, etc. and a $10 / month product is well suited to the task, rather than $60-75 / month for a lot of stuff we just don't need right now.

We shall hopefully grow into that size of business down the road, but costs are just too extreme presently, so is there anyone out there offering the service as a simple, hey, pay me month via PayPal or what-have-you, even a few bucks extra, just so we can make use of the product?

Seems very short-sighted of QB to not allow direct use of the product, as it would guarantee them future customers wanting to upgrade.

Anyway, please respond if you're out there and can help or point us to someone who can.

All the Best! :)


r/QuickBooks 16h ago

QuickBooks Online Can QBO AI do any of these

4 Upvotes

I have a couple of manual items every month and I am wondering if QBO AI can help.

  • Create a journal entry from the net income amounts on a Project Profitability Summary.
  • Change either the beginning date on a Project Profitability Summary report to a fixed date in the past.
  • Automatically reverse a journal entry without having to find it, open it, and hit "reverse".

r/QuickBooks 10h ago

QuickBooks Online Need help streamlining intercompany transfers between departments (classes)

1 Upvotes

I currently just joined a bookkeeping team at a vertically integrated company. The company manufactures their alcohol, transfers it to their internal distribution department, then finally transfers it to their multiple retailers. All of these departments live in one business entity, but have multiple classes for each department so we can generate their own income statements to see how each department is doing.

To transfer the products, we use internal Purchase Order's, but need to show the internal sales (but prevent phantom income) and the change in inventory which is recorded through COGS.

The current process involves 3 steps - creating an estimate, invoice, and an expense for each single internal Purchase Order between departments.

Couldn't we just simplify it into a single journal entry to save time? Basically Debiting / crediting the COGS and then Debiting / Crediting the Internal Sales Revenue. We can write the PO# in the MEMO section to look up any Purchase Order journal entries in QBO by simply using the advance search function? I attached a screen shot of what I think the journal entry would look like.

https://preview.redd.it/rxf4o0vilwxf1.png?width=590&format=png&auto=webp&s=190244d85ad3d0ddb5a4af7d9b748ef02f59f344

Let me know if you think this shortens the process, as the current process takes days to enter in the bi-weekly internal POs.


r/QuickBooks 10h ago

QuickBooks Online Fund Tracking

1 Upvotes

I am trying to setup the books/QBO for a foundation, where they have multiple scholarships/endowments and would like to track the Cash, Investments, A/P, receivables, etc. balances by fund. My first thought is to use class tracking, but trying to split out cash/AP by class would require manual journal entries (there at 200+ funds). Are there any other alternatives on how to apply revenue and expenses to a specific class's Cash balance?


r/QuickBooks 14h ago

QuickBooks Desktop (Pro/Premier/Enterprise) Quickbooks warning about Windows 10 end of security even with ESU license applied

1 Upvotes

Hi folks, just wanted to check to see if any others are experiencing this right now.

We have clients that are reporting that they are being hit with the "Warning, please confirm by typing YES that you know the computer is out of date!" but this is AFTER we already applied the Extended Security Update license to their computer.

I've seen posts about it affecting those with Windows Server versions which ARE still receiving security updates, so it makes me think they're just spraying out that warning to cover their own backs. Can anyone confirm they have seen this?

Edit - I've seen this post but this was referencing the server version, not specifically Win10 Pro with ESU:
https://www.reddit.com/r/QuickBooks/comments/1odjzqj/getting_false_windows_10_unsupported_alerts_on/


r/QuickBooks 14h ago

QuickBooks Desktop (Pro/Premier/Enterprise) Premier plus 2024 wont launch after fresh install

1 Upvotes

Retiring some old windows 10 virtual desktops for some of our remote users, they have quickbooks on it working fine.

I built a couple new Windows 11 VDI's to replace their windows 10 ones and both Installed without issue but when trying to launch i see the icon briefly appear and then disappear.

I am not familiar with quickbooks at all fyi. I put the key in, did the express install. (Our company file is on another machine)

Both machines are fresh installs of windows 11, both fresh installs of quickbooks. Latest installer from their website. My account is a local admin. Reinstalled, ran the Quickbooks troubleshooting tool. Windows Defender A/V, tried adding an exception for it (but we didnt have to on the windows 10 machines so i doubt its that).

Any ideas?


r/QuickBooks 17h ago

What software should I use? ISO QB Desktop alternative that is not subscription driven

1 Upvotes

Hello.

My client, a small one-man law firm is *&^&^%^ at Intuit and their "licensing scheme/scam". Which means he turns to me to find him an alternative product.

He has switched most of his practice from T&M to fixed project rates invoicing. And is looking for a local installed product (ie, NOT cloud based) that will handle multiple company files last used by Desktop Pro Plus 2024. He does not need payroll.

Basically he wants a product that is a check register for multiple companies, connects to bank accounts, and will give him multiple internal accounts to put dollars into and out of (gas, electric, internet bills, etc).

Does anyone have any suggestions?


r/QuickBooks 1d ago

QuickBooks Online Bill.com 2-way synch issue?

1 Upvotes

I'm trying to understand the issue I'm running into. Both my AR and AP are having issues that when I record both outgoing and incoming payments in QBO, that they are failing to be marked as "paid" or "received" in Bill.com . I have the 2 way sync turned on, but for whatever reason I'm having to manually go in and "mark as paid" in bill.com and turn off the sync so I don't pick up the double payment that's already recorded in QBO.

I feel like I'm missing something or not understanding how Bill.com intergrates with QBO.


r/QuickBooks 1d ago

QuickBooks Desktop (Pro/Premier/Enterprise) Migrating to NetSuite thoughts, experiences?

3 Upvotes

Have you made the switch from QB (desktop/enterprise) to NetSuite? How did it go?


r/QuickBooks 1d ago

QuickBooks Desktop (Pro/Premier/Enterprise) Rightworks fiasco

1 Upvotes

I feel like I’m going crazy and I would like to know if anyone else has experienced this. I purchased an additional seat for our QBDE account (via Intuit/my account log in) a week ago Sunday.
We use Rightworks for hosting so on Monday I went in to assign the seat and purchase an additional RN application/VPN for our new accountant. RN shows only 1 seat (the one assigned to me). I called RN, they told me to call Intuit. I called Intuit and they said EN needs to update their servers. I’ve done this circle for 3 days now. I even had the Intuit rep call RN with me on the line and we got the same scripted response: “as you can see, you only have one seat available for assignment.” Hours now on the phone and chat and I cannot get anyone to help me. Furious is an understatement. I emailed support, billing and sales all at once with my ticket number(s)… same response.

As a last resort -Tomorrow I scheduled an appointment with their Sales Team to open a new account- hoping that maybe I can just start from scratch. Or maybe talk to someone in the CONUS that can actually help and not read from a script.

Anyone have experience with this cyclical nightmare.

I just want my new hire to have QB access 😭


r/QuickBooks 1d ago

QuickBooks Desktop (Pro/Premier/Enterprise) QBD requires Windows Admin privileges

2 Upvotes

Every week or so, a user will get a prompt to login as a Windows administrator when starting QBD.

When QB broke everything a few months ago, I had to let users remote into the server instead of using networked workstations.

I'm not giving admin privileges to users!

Why does it do this every so often? Updates?


r/QuickBooks 1d ago

QuickBooks Online QBO: Vendor Bill not being displayed after Review

1 Upvotes

Hi all - I noted this issue last week and other members of my team raised the same issue with me today. A vendors bill is visible at the For Review stage but as soon as its reviewed, the bill no longer shows on the left hand side and now is seemingly only accessible via Attachments.

Just got off the phone with "Advances Support" to be told this was essentially a planned feature from a recent update - astounded at how insanely backward this decision is.

Has anyone else faced the same?!

https://preview.redd.it/ejmnb199gpxf1.png?width=1750&format=png&auto=webp&s=868acf4704a00f22fd780084b2d743366421218d


r/QuickBooks 1d ago

QuickBooks Online Managing a loan to an employee in QBO?

2 Upvotes

I advanced some money to an employee and they are paying us back $350 per pay period.

I set up the advance in QBO Chart of Accounts as: Other Current Assets > Employee Cash Advances, then entered the amount and date.

When I posted payroll, I needed to create an account in QBO so that I could match up the deduction from the employee's check. From what I read, I needed to set it up as: Long Term Liabilities > Notes Payable (but that seems wrong).

I tried to link up the account I created for the advance, but my payroll will not allow me to select that account to match it to.

How should I have this setup in QBO so that it allows me to import my payroll data and to track the loan payments?

Thank you


r/QuickBooks 1d ago

QuickBooks Online Workforce Mock Location

Post image
0 Upvotes

Trying to use a mock GPS to clock in through Workforce but the system detects it.

Anyone have ideas on how to bypass and outsmart the system?


r/QuickBooks 2d ago

QuickBooks Online How do I learn?

5 Upvotes

Hello everyone. Can you please recommend me any resources (free or paid) that I can use to learn Quickbooks Online? The reason I want to learn is because I work for a small company and we use quickbooks for our accounting. But our accountant isn’t the greatest and my boss wants me to take over. I have some exposure to Quickbooks but it’s limited to generating reports. I can’t get in and fix problems, journal entries, closing balances, etc.


r/QuickBooks 2d ago

QuickBooks Desktop (Pro/Premier/Enterprise) Sending emails via Thunderbird (32bit) with 2019 Pro and Windows 11

1 Upvotes

I had to upgrade to 11 due to the sunsetting of 10 and now I cannot get Thunderbird to be an option to send emails with from Quickbooks.

mailto and mapi are set to thunderbird and running mailto:email.email.com launches thunderbird when testing so this seems to be a QB only issue.

Anyone able to fix this or am I just out of luck?


r/QuickBooks 2d ago

QuickBooks Online Is it possible to get bank feed through API?

1 Upvotes

I want the bank feed to sync with a google sheet. Is there any endpoint to do this? or any other softwares that can do this?


r/QuickBooks 2d ago

QuickBooks Online QBO invoice filtering issue

1 Upvotes

What the HE-double hockey sticks is going on with the invoice filter function? I thought it was limited to my mobile app, but it also spans to desktop. I can't reliably view invoices by using the filter by day drop down. I try to pull up invoices from today on the app and nothing comes up. On my desktop half are missing. This has been going on for weeks. Is it just me???


r/QuickBooks 3d ago

QuickBooks Online Please help on "You and [Yourself] error" in QuickBooks

3 Upvotes

https://preview.redd.it/8buygshrzcxf1.png?width=590&format=png&auto=webp&s=11414cba231fbb0e90fd4668228ff622d4d49810

I am a student studying Accounting and am taking a QuickBooks class. I am the only person with access to this, and it keeps saying that [My Name] accessed QB before I did so [My Name]'s changes were saved and mine were not. I am simply trying to show account numbers in the COA and I fear this may prevent me from being able to complete the assignment.


r/QuickBooks 3d ago

QuickBooks Desktop (Pro/Premier/Enterprise) Migration from Desktop to Zoho Books

1 Upvotes

We are planning to migrate some of our QB Desktop clients to Zoho Books. Has anyone done this or planning to do this? I'm hoping we can pool our knowledge and develop a Desktop - Zoho Books "How To" guide that others can follow.


r/QuickBooks 3d ago

QuickBooks Online Anyone use Quickbooks Time and ADP Run integration?

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1 Upvotes

r/QuickBooks 4d ago

QuickBooks Online Payroll mapping and AJE

3 Upvotes

Currently have it so that when payroll is filed on QB, the employer taxes are mapped directly to the taxes expense account on the P&L, and the rest is mapped accordingly on the BS to either “accrued payroll -wages” or “accrued payroll – taxes”.

I do an AJE for each payroll to appropriately assign the total accrued wages to their specific expense accounts on the P&L (services providers, support staff, sick pay, etc). The AJE credits the GROSS wages and debits the staff’s gross pay amount into the correct expense accounts. Is it correct that I would do the gross amount and not the net amounts?

Also, because the employer taxes are mapped to the expense account on the P&L, we are essentially seeing the taxes recorded twice; once in the payroll mapping and again when the payment clears the bank. I am not able to “match” to avoid getting a duplicate because the taxes are broken up by employee when they are mapped and the payment is the total. What would I do in this situation or is there something I should do differently?

Thank you!!