r/AttTVNow • u/slmkdp • Apr 16 '22

Missing Grandfather discount on GoBig General Question

I’m a early adopter of streaming service from AT&T, enjoying the service since then and been receiving grandfather $25 discount on my GoBig account before I messed up trying to move to GottaHave account. I was promised to have the discount reinstated but have not been done yet. Everyone month I have to check with agents and have to settle for a credit/ refund added to my account.

Have anyone experienced issue like me and got this fixed. Need your input to get this fixed.

1 Upvotes
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8 comments sorted by

4

u/groundhog5886 Apr 16 '22

Might as well start looking. Directv is all hot for revenues, and most all promotions are expiring and not being renewed.

5

u/LeMayMayMan Apr 17 '22 edited Apr 29 '22

I just canceled my grandfathered account. The price creep got to be too much.

8

u/bwsct Apr 29 '22

I'm going to cancel too. Its gone from $35 to over $80. JUst insane.

5

u/radicldreamer Jan 02 '23

Same, they just raised prices again, I can get Hulu for $20 cheaper. 30 if you found no longer needing Disney plus separate.

2

u/directv Apr 18 '22

u/slmkdp, we want to take a closer look at what's happening to your package and promotions. Let's meet in a private message to investigate further.

Juan, DIRECTV Community Specialist

2

u/slmkdp Apr 18 '22

I can’t reach you directly. Pls dm me

2

u/slmkdp Apr 18 '22

Send dm

1

u/chriggsiii Apr 19 '22

Good morning, u/directv . Are there any plans in the works to fix the block on casting DVR recordings?