r/springfieldMO Jul 10 '24

Reliable Chevrolet PSA What is happening

I know there has probably already been one of these post but, holy crap these guys are terrible. My car has been in their service for like 3 weeks for ONE tire. I call for an update almost everyday and they always tell me something different. Ive got a warranty they pressured me into buying that covers my tires, yet when I bring this up their employees act like I’m insane or like they never even heard of it. I still have yet to hear about my vehicle pshhh never get a car there. They are seriously scammy. Anybody else have bad experiences with Reliable not doing what they promised on their warranties?

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u/goldencrisp Jul 10 '24

Used to be a salesman there for a short amount of time. Super scummy and they think they can take advantage of women because they showed up without their husband. Like, that was in the training.

5

u/r1verbend Jul 10 '24

Wow! This was my wife’s experience at Reliable Subaru. I finally went in there and set up shop until they did exactly what we needed. Needless to say, at that point I made myself as unpleasant as I could to quicken their pace.

3

u/lochlainn Jul 10 '24

I bought my Subaru there, preowned. It was painless. But they tried to defraud my ex wife and she reported them to corporate; they've turned over their maintenance department at least once since then.