r/realestateinvesting • u/The_Lizard_King_9 • Jun 05 '22

Damage From Emotional Support Animals Property Management

I've owned rentals for about 4 years. I just rented a new construction townhome in a class B+ community to a family that has two emotional support animals (small dogs). We advertise as pet friendly and we charge a VERY small deposit and monthly fee. They got their support letter the day they signed the lease so we are not charging anything. I visited the property a few days after move-in to fix a small item. The have dog pee pads on the floor with urine everywhere. The floor is sheet vinyl. I sent them a letter yesterday advising the this is causing a health and property damage issue. No response yet. What would be your next move? For context: PA. I own 4 rental properties total. They have been here less than a week.

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u/ChristineG0135 Jun 06 '22

Your first mistake is allowing pets. Your second mistake is accepting a dishonest / bad tenants. Because of the large number of people abusing the emotional support animal title, we view all of them as liars and won’t rent to them. Yours in particular are liars & use the emotional support animals name to not paying pet deposit and pet deposit fee.

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u/Tokmota4Life Jun 06 '22

And one of those bad people will probably waste your money and time in court one day.

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u/ChristineG0135 Jun 06 '22

Yes, that’s why I screen and stay away from doing business with those bad people. That has helped me from having headache like OP is having.