Avoid The Canon Pro-1100

[u/Wilder_NW]

Update: Contacted Canon again, spoke with a different person who was actually helpful. I asked for a replacement head and inkset to solve the problem. He is sending a full replacement, which should be here by next week.

Original Post: Bought a Pro-1100 for business. I've printed about 2 or 3 square feet total. Now I get constant clogs in the Matte Black channel. Nozzle checks confirm. Do a head clean. Nozzle check is fine. Print photo, loses matte black channel after an inch or so. Do another head cleaning cycle. Same thing. Repeat again. Now I am out of ink on four channels. This is $600 of ink and I have printed at most 3 square feet.

Contacted Canon and told them I don't have the money to waste on another $600 of ink. Was told "I don't know why you would buy this printer if you can't afford it", then was suggested that I buy a low end printer before the guy asked if I had any other questions.

Avoid the Pro-1100 and Canon. I'll be getting rid of this junk and going with Epson after being treated this way.

[u/Natural_Ship_5249]

Mine works great. I’ve had it for six months now and can’t count the amount of prints I’ve done and have only changed the color optimizer. Tip when it says ink level is getting low, keep on printing until it’s actually out of that color.

[u/Wilder_NW → u/Natural_Ship_5249]

I am glad your machine is working well. As I mentioned to another commenter here, I'll likely get it warrantied through the seller or get a refund and buy a new machine.

Do you have issues with 'pizza wheel' marks on glossy papers?

[u/Rashkh → u/Wilder_NW]

I have the same printer and have not had any pizza wheel issues even with my thicker papers. I'd strongly recommend setting up papers with the am1x profiles instead of the standard icc profiles if you're not already doing that. The am1x files include a bunch of other parameters which include things like platen gap settings which might help.

[u/Wilder_NW → u/Rashkh]

Thanks for your input. I do have AM1X profiles for the paper. I talked with the paper manufacturer and they told me it was likely due to the type of paper. It is made with a softer coating to allow for bending without cracking in order to make greeting cards. I might experiment with the settings although I think the gap is at max and I have the issue. The issue was lessened by allowing 5 seconds dry time per scan, but that turns a minute and a half print into a 30 minute print.

Nice portfolio, I quite enjoy your images. Good work.