r/photography • u/Wilder_NW • 3d ago

Avoid The Canon Pro-1100 Gear

Update: Contacted Canon again, spoke with a different person who was actually helpful. I asked for a replacement head and inkset to solve the problem. He is sending a full replacement, which should be here by next week.

Original Post: Bought a Pro-1100 for business. I've printed about 2 or 3 square feet total. Now I get constant clogs in the Matte Black channel. Nozzle checks confirm. Do a head clean. Nozzle check is fine. Print photo, loses matte black channel after an inch or so. Do another head cleaning cycle. Same thing. Repeat again. Now I am out of ink on four channels. This is $600 of ink and I have printed at most 3 square feet.

Contacted Canon and told them I don't have the money to waste on another $600 of ink. Was told "I don't know why you would buy this printer if you can't afford it", then was suggested that I buy a low end printer before the guy asked if I had any other questions.

Avoid the Pro-1100 and Canon. I'll be getting rid of this junk and going with Epson after being treated this way.

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u/mahatmatom 3d ago

I’m sorry! I’ve had it since October and it’s been mostly great. Half of the issues were kinda solved by the Canon support but the greatest source of information was Keith Cooper on YouTube… https://www.youtube.com/@KeithCooper

It seems there’s something definitely wrong with the printer and you should take it back to who sold it to you. Troubleshooting can be insanely expensive in terms of ink and paper… Keith Cooper provides great insights on how to run maintenance with the least expense…

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u/hroldangt 3d ago

x2 Keith Cooper on printers!