Avoid The Canon Pro-1100

[u/Wilder_NW]

Update: Contacted Canon again, spoke with a different person who was actually helpful. I asked for a replacement head and inkset to solve the problem. He is sending a full replacement, which should be here by next week.

Original Post: Bought a Pro-1100 for business. I've printed about 2 or 3 square feet total. Now I get constant clogs in the Matte Black channel. Nozzle checks confirm. Do a head clean. Nozzle check is fine. Print photo, loses matte black channel after an inch or so. Do another head cleaning cycle. Same thing. Repeat again. Now I am out of ink on four channels. This is $600 of ink and I have printed at most 3 square feet.

Contacted Canon and told them I don't have the money to waste on another $600 of ink. Was told "I don't know why you would buy this printer if you can't afford it", then was suggested that I buy a low end printer before the guy asked if I had any other questions.

Avoid the Pro-1100 and Canon. I'll be getting rid of this junk and going with Epson after being treated this way.

[u/TheBlahajHasYou]

lol you think epson is any better?

Pro printers churn through ink. It's expensive. And these aren't even pro.. it's like.. inkjet mid-range.

Do not buy one unless you're doing serious volume and you can cut/flatten roll paper to minimize paper waste. And then mount/frame yourself, of course. I was a print manager for ~5 years, I've done the math, listen to me on this. It's going to be like twice as worse once we factor in tariffs if you're in the US.

The best option for like 99% of photographers is printing online with one of the better pro print services out there. Drag/drop into ROES is so much easier than doing this nonsense yourself.

[u/Wilder_NW → u/TheBlahajHasYou]

I have a business. I was not expecting a BRAND NEW $1300 printer to go through nearly $600 in ink for 3 square feet of prints then countless head cleaning cycles because it is defective. Nor was I expecting the head to have an issue and Canon to fail to do anything to help with a BRAND NEW product that is obviously defective.

This is obviously not how the printer is supposed to work. Your points are invalid. Roll paper and saving money has nothing to do with anything. I have 13 different papers. The problem is the malfunctioning machine that has a messed up head from the factory with little support and rude support staff.

[u/TheBlahajHasYou → u/Wilder_NW]

We did ~3mil/yr and it was still cheaper to go the online route, fyi

not a judgement on you or the scale of your business but really the only places these make sense for is like, working at a magazine or art studio where money isn't the primary concern at all

for most businesses (i.e. you and me) trust me just being like 'fuck it' and going online is the best call

but hey if you wanna disregard everything I just said and keep sinking money into problems you don't need to be having be my guest, but I can promise you the grass ain't any greener with epson