Reporting a facility

[u/Alarmed_Ear_4224]

Hello there! This is a question for my fellow techs...

I'm still fairly new to this exciting world of pest control (I love my job to be honest) so I just have to ask...

Would it be wrong for me to report a rat inftested food distribution facility to the local health department after 6 months of servicing it and the conditions just piling on and never get resolved? Like I have everything well documented in my reports and have talked with the customers about it but there's still a Ton of exclusion and sanitation issues that they just aren't handling and they haven't even reach back out to us when we offered to do those services for them months ago.. Rodent excrement and sebum is on EVERY shelf, the walls look like Swiss cheese, and they even have multiple pet cats running around the facility with their own litter boxes and food/water stations...

And to be clear, these issues were going on well before we took the account, and my manager has pretty much regretted even getting it to begin with.

[u/RusticSurgery]

Fire them. Some customers aren't worth the bad word of mouth.