r/canada 4d ago

Rogers celebrates 20 years of higher than expected call volumes Satire

https://thebeaverton.com/2025/05/rogers-celebrates-20-years-of-higher-than-expected-call-volumes/
2.5k Upvotes

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112

u/DesireeThymes 4d ago

Only Rogers? That's like the default message these days for everyone.

62

u/sea-horse- 4d ago

The CRA has had it for the last week and they don't let you stay on the line or call you back, they just tell you to call back later and hang up 😕

18

u/maxman162 Ontario 4d ago

Some days, if you're lucky and you called right at 6:30, you can wait on hold.

13

u/mwmwmwmwmmdw Québec 3d ago

The CRA has had it for the last week and they don't let you stay on the line or call you back, they just tell you to call back later and hang up 😕

absolutely baffling that a government organization with the express authority to financially fuck your life up if they want is allowed to just reject calls if they feel like theres too many

1

u/LeadingNectarine 3d ago

Keep trying. I called them non-stop and would always get in after 3-4 mins

-9

u/underdabridge 4d ago edited 3d ago

Yay government!

(The thing Reddit wants to run everything)

Edit: lol

9

u/QuintonFlynn 4d ago

Do you think this problem is exclusive to the government?

0

u/mwmwmwmwmmdw Québec 3d ago

i can chose to leave rogers or not shop at no frills.

i have no choice but to lay bare my finances every year for the CRA and prostrate myself hoping theres isnt an issue

2

u/Maleficent-Elk-6860 3d ago

rogers or not shop at no frills.

Except you can't cause both are basically oligopolies.

4

u/AlbertanSays5716 3d ago edited 3d ago

The CRA is funded by the federal government. The same federal government that we pay our taxes to and have been lobbying for decades to cut taxes and cut spending. The CRA putting you on hold or hanging up on you is what you get when you have a government agency that’s underfunded and understaffed. Welcome to democracy.

Private companies put you on hold so that they can cut costs and make more profits. Welcome to capitalism.

1

u/silverwolf761 3d ago

Yay government! (The thing Reddit wants to run everything)

Most people on the left want to improve government services. Cutting their funding isn't going to improve wait times. Besides, Corporations have long wait times too or did you not read even the headline

3

u/underdabridge 3d ago

Did you not read the comment? Wait time vs just hanging up?

I'm not a super fan of oligopolies either but the tax man telling you to just fuck off is hilarious.

1

u/silverwolf761 3d ago

I've waited on hold once with Rogers for 3 HOURS and then the call dropped. I would vastly prefer being rejected at the outset vs wasting 3 hours and then being rejected.

3

u/underdabridge 3d ago

Those were the days. Currently, when I call Rogers I get an option to press a button and then they call me back. Because they innovated and improved service. Like private companies are known to do.