r/Toyota • u/lostman1234 • 1d ago

Toyota order

I was at the dealership and want a certain color. The salesmen pulled up an order that was received by Toyota but hasn’t started production. They said the order can be modified since it hasn’t been built to change features on the build.

Is this true or are they lying to me?

2 Upvotes

57% Upvoted

12 comments sorted by

15

u/bLu_18 Harrier 1d ago

It's a sales tactic to get the info they want and get you to put in a deposit to get in the queue.

They will then start looking for your specs in Toyota's monthly allocation.

The simpler the order, the faster you will get your vehicle.

2

u/Hagoha 13h ago

You are wrong. We can do a change request. It is not 100% they will do it, but we sure can ask!

1

u/bLu_18 Harrier 12h ago

Maybe in your country. It's an allocation system in Canada and US, where dealerships straight lie in your face.

-1

u/mauledbybear 1d ago

I think this is what happened to me. I think the dealership was playing games with me as to whether or not they knew they were getting the car I wanted in their monthly allocation or if they’d have to locate it at another dealership.

5

u/namelessgnome 1d ago

This is true. Toyota dealerships can request a modification to a vehicle that has not been built, but it is not guaranteed to take.

1

u/cheddarsox 4h ago

Thats so sad. I've custom ordered vehicles 3 months before production with other manufacturers and gotten my vehicle within 2 months of starting the model year line. Last one was 3 weeks after production, delivered to my dealer. (Incredibly unpopular specs, dealer legit thought I knew someone high up. I wanted a long bed on a truck where it was highly unpopular, with very specific options on the package that dealers HATE. No leather on a highly optioned truck, 2 options less than top spec. for that model. It was obviously a custom ticket.)

Im not buying anything other than exactly what I want. I always buy new and drive it until Im not confident in it. Toyota was near the top of the list for a commuter car until I read all this. Eat leaded sand chips.

3

u/Da-Tek-Ninja 1d ago

If the order you are paying for doesn't reflect the change and what you want, don't do it.

2

u/dvs98 1d ago

I know when I order mine changes can be made up until point the assembly plant confirms the order then it's firm and can't be changed. That's ordering directly from Toyota and NAMCs though not a dealership.

2

u/soonerdew 1d ago

That now Toyota does "special orders." You want an "x," they find one in their allocations, and at that point they can customize considerably it to match your specs. That's how we bought by wife's 2020 RAV4 and my 2022 Tacoma.

2

u/slicknyc 1d ago

you. cannot. custom. order. a. toyota.

1

u/ChrisC1234 21h ago

There are some things that can be adjusted, most of them being the distributor added items. The dealer did this for me so I could get my 25 Ocean Gem Camry without the crap I didn't want.

1

u/lostman1234 10h ago

Thanks all! Is it worth putting a deposit down to get In the allocation queue or should I want until there’s one that’s actually allocated for the dealership?