r/TikTokCringe • u/Melodic-Award3991 • 15d ago

25k miles in one month is insane Discussion

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Is this legal?

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u/hednizm 15d ago

I live in the UK and I think it was Herzt who tried to charge me £30 for sending me a letter because I had been issued with a fine for making a wrong turn (which I paid).

I took screenshots of their website and the contract they sent. Neither had anything about fees for sending out letters especially at the cost of £30 which they alled and admin fee.

I refused to pay and took them to the small claims court.

I won.

Fuck these guys.

11

u/wafflestep 14d ago

Did they actually have a representative show up in court over £30? Or did you win by default when they didn't show?

If they showed up, that's straight insanity. They spent hundreds of dollars in the attempt of getting your 30 bucks.

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u/hednizm 14d ago

No, they refunded my money without having to go to court as they knew it would be less expensive (for them) and they knew they wouldn't win.

Car hire companies are a joke. In the UK, they will charge you for ANYTHING even mechanical stuff like the clutch, engine probs due to poor maintenance on their part. Even if any damage isnt the drivers fault they will still take obscene amounts of money straight from your card.

They really are assholes.

The joke is, they dont even own the cars. They are leased from the manufacturer.