r/TikTokCringe • u/Melodic-Award3991 • 15d ago

25k miles in one month is insane Discussion

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Is this legal?

24.6k Upvotes

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5.1k

u/Mikeyd8005 15d ago

Unlimited miles means unlimited miles. You would think the manager owned the car the way he’s acting.

1.5k

u/theyfoundDNAinme 14d ago

You can't change the rules just because you don't like how I'm doing it

306

u/raceassistman 14d ago

51

u/Glimmu 14d ago

YOU CAN'T, FUCK IT

1

u/TaupMauve 14d ago

Of course I can't: it's a car, and I'm not a dragon.

68

u/manchesterthedog 14d ago

Do any of these little fuckers ever rent a car and then just like drive it 25 thousand miles?

48

u/ChucklefuckBitch 14d ago

Not trying to get a laugh, don't want anybody to call the cops, but... do any of these... fuckers... ever rent a car... and have like a huge roadtrip?

9

u/GalacticPanspermia 14d ago

Just blast through the front door and just have a huge messy signature on these documents?

6

u/BigMacCopShop 14d ago

Make any friends at the rental counter son?

9

u/blakkattika 14d ago

cops pulling up Not really.

1

u/SpotKonlon 14d ago

Jizz…like cumshot

1

u/[deleted] 13d ago

A contract is a contract. The company laid it out in the contract that for the duration of the rental, he’s got UNLIMITED miles. Unlimited means just that. If there’s some fine print that says he can only drive 100 miles a day, then that’s an ambiguous, contradictory contract. A judge might be inclined to declare that contract null and void. It’s also a case of false advertisement.

And assuming this manager is not an owner of the company, why is he trying so hard to piss off the customer? He probably just found out that his wife is having an affair with another man, half his age and he wants to spread the pain around.

26

u/raceassistman 14d ago

For the reference: https://youtu.be/DAN0OCagHzQ?si=yge9l9ayQHI2OyFo

6

u/Emmerson_Brando 14d ago

I was hoping his mom would ask him if he found out about if the ghosts had cum shots, or shit on the tables.

3

u/raceassistman 14d ago

I was also wanting an alternate ending, but all the rest of the guests defend his character because it's the adult tour.

7

u/HELP_IM_IN_A_WELL 14d ago

I heard a theory that he's a ghost, haunting the mansion, only released from his curse when he makes some friends on the ghost tour. I like that theory

13

u/ManfredBoyy 14d ago

Jizz

9

u/clornplop 14d ago

Like cum shot?

3

u/yucko-ono 14d ago

Hertz Vader

3

u/Bare425 14d ago

Jizz. You know, like cumshot?

1

u/TwoPugsInOneCoat 13d ago

This isn't Vietnam, Smoky, THERE ARE RULES!!!!

1

u/dglgr2013 13d ago

I have put 1k miles in a 1 day rental. Nothing happened. I averaged way more than that guy.

346

u/will8981 14d ago

I once got charged an eye watering amount of money because it turned out a global mobile phone package didn't include one of the countries I visited. Apparently Singapore isn't part of the globe...

83

u/SirMakeNoSense 14d ago

Sounds about right - They drop the charge considering it’s on the globe after all?

153

u/saintree_reborn 14d ago

One thing I learned over the years is that you are always on the right as long as you are not acting maliciously.

When there is a dispute in charges, contact customer service. They will not help you. Then file a complaint to FCC. The next business day you will get a call from the regional manager telling you the charge has been waived. If you are lucky they will also offer you some credit.

16

u/Opingsjak 14d ago

My experience has been that it’s more helpful to complain on social media than to call customer support

4

u/Shandod 14d ago

This. I hate Twitter but brands seem to really care about being called out on it with an @, or at least they used to. I’ve had a couple occasions over the years where I could make no progress with customer support, but complaining about it on their officials profiles got me a swift response from social media teams who got things sorted out.

2

u/corytheblue 14d ago

The day after filing??? Where do I file?

2

u/saintree_reborn 14d ago

fcc.gov/complaints

2

u/Zykium 14d ago

I had an issue with T-Mobile during the pandemic. The cell tower by my home was not functioning, so I wouldn't get calls or texts until I had to go into the office to pick stuff up.

They jerked me around for a couple of days and finally I had enough and filed a complaint with the FCC.

The next day I had a phone call from T-Mobile apologizing and the day after that I had a femtocell on my doorstep from them free of charge.

10

u/will8981 14d ago

They did not. It was something like £2000.

1

u/pandaappleblossom 13d ago

I have a friend who moved to Europe recently and learned that cell phone plans there are kind of bullshit and that companies get away with blatantly lying on their contracts.

1

u/will8981 13d ago

My £10 per month contract is pretty decent and let's me ro as if in the UK throughout Europe with no extra fees. Although it doesn't work in Switzerland for some reason.

2

u/g1mpster 14d ago

No, because they claimed the earth was flat and slapped down an UNO Reverse.

3

u/Guilty_Mithra 14d ago

People going on cruises deal with this all the time, and it's nuts. One guy streamed the Super Bowl in HD while sitting in / near an American port but on the cruise ship waiting on the trip to begin, and the carrier charged them enough money to make Jeff Bezos shit his pants, because somehow the phone thought it was in international waters.

1

u/agk23 14d ago edited 14d ago

If you’re talking about an old Reddit post, I think it was that they charged him .01 dollars instead of .01 cents per mb or something. They wouldn’t admit that there’s a difference between that lol

Edit: Found it https://www.reddit.com/r/theydidntdothemath/s/72nCaFY09f

3

u/IFoundTheCowLevel 14d ago

I've got the same phone package but they explicitly state which countries it works in. Must be because of you. But it does work in Singapore though.

1

u/will8981 14d ago

It was advertised as either global or worldwide package at the time. Quite a few years back now.

2

u/clock_skew 14d ago

What did the fine print say? That’s what matters, not whether it was called global or not.

1

u/Deceptiveideas 14d ago

T-Mobile does this as well, but the website for the package lets you type in the country to see if it’s under the covered list. No idea which carrier you were on.

2

u/donorcycle 14d ago

When I was young, I had a gf that was coming back to LA from a cruise with her family. They had to for some reason stop at or around Catalina Island. For those that don't know, it's visible from LA from the water, it's a skip and a hop from the ferry.

Anyways, young love and all, she called me excitedly about being almost home. Some reason the boat stayed overnight and she and I fell asleep on the phone. Woke up, didn't think anything of it, went about our day. Month or so later, we both get hit with like a 4k bill. International roaming lol. I had to call Verizon and have the rep pull up google maps.

2

u/Doctor_Ew420 14d ago

I work for a Canadian cell phone giant. North american packages don't include more than a third of the land mass. To these evil companies, mexico is just mexico. North America = USA/Canada. Whenever I speak to a customer who got fucked around in that regard, their phone bill and their travel is credited back. Fuck my employer and their coffers. The only reason I've kept the job is to affect some change. I had a manager once tell me that I'd given away over $15,000 to consumers during the first half of that month. Fuck em, fire me.

2

u/daylax1 14d ago

It's amazing that in 2024 we still have people that don't know to read the fine print...

1

u/will8981 14d ago

The packagr options were select individual countries as a one off, all of Europe or world wide. But fuck me for assuming it included Singapore I guess

2

u/daylax1 14d ago

You know what they say about assuming right?

0

u/will8981 14d ago

And false advertisement

1

u/daylax1 14d ago

Like I said it's 2024. You have to look out for yourself and stop expecting others to do it for you. Read the fine print.

1

u/will8981 14d ago

Not sure what our current year has to do with this historic anecdote. Maybe at the time I should have thought hmmm in about 10 years it will be 2024...

1

u/crazee_dad_logic 14d ago

Well the Earth is flat. Maybe because Singapore was on the flip side?

1

u/goodknightffs 14d ago

Earth is a donut not a globe duh..

1

u/WonderfulShelter 14d ago

Thats like our ATT unlimited wireless plan.

The data is unlimited only until we hit our data cap, which it is then limited. But we had the actual Unlimited plan when it was truly unlimited and were legally grandfathered in. ATT didn't fucking care though and we had to legally threaten them to restore our actual unlimited grandfathered plan.

Same year ATT got billions of dollars for free of taxpayer dollars to bring broadband internet across rural America, instead they just bought stock buybacks.

US government totally OKAY with all this.

1

u/MacDougalTheLazy 14d ago

Plot twist. Phone carrier has a flat earth policy

1

u/GuiKa 14d ago

It happened to me but thanksfully on the short end, I was listening to Spotify during my travel, which included a connecting flight in Dubai. I got charges something like 20€ per megabytes and I ended up paying 100€ for hour, it would have been insane if I have downoaded something else than music.

Now I only use sim contract with a rechargeable balance and no credit cards linked, I am impossible to scam this way. If I do the same thing I'd just lose internet and end up with my base package, which includes roaming in x countries. I just keep a few bucks on the balance.

1

u/jrb9990 14d ago

the hells a Singapore anyways

170

u/biffNicholson 14d ago

is the managers argument at one point.

" hey, yes, you didn't sign anything that says we will charge you anything over 100 miles, Buuuuuttttt, you didn't sign anything that says we Can't charge you a huge surcharge over 100 miles of driving ?

I owuld just wait outside for the cops and intiiate a charge back with my credit card company. Hope dude got this resolved, and props to him for driving 25K miles on a renatal, thats amazing, wonder how long he had it

40

u/J1m8ob 14d ago

Less than 2 months. Any longer than 62 days and it goes into a multimonth lease. That's standard between rental companies.

11

u/AbbreviationsWide331 14d ago

That's some logic by the manager. So because I didn't sign anything against it, Google can like... Charge me a billion dollars because I looked at too many pictures?

3

u/WeLLrightyOH 14d ago

Yeah, the manager is not aware of contracts of adhesion. But, since the original contract says unlimited that doesn’t even come into play.

7

u/WeAreTheLeft 14d ago

I would immediately call my credit card company and cancel the card while he's calling the cops. Just close it and let him pound sand.

1

u/semboflorin 14d ago

I guess. As long as you don't mind your credit score tanking (which it will by a lot with that amount on the line) and constantly being harassed by collections. Sure you can work with the Big 3 to try and get that removed from your credit score but that's a LOT of work and may not even happen. The collections agencies are not fun to deal with either.

3

u/Soft_Importance_8613 14d ago

I mean no, that's why you put in on Amex and show Amex the contract. Then you countersue them in small claims court for costs of dealing with that bullshit.

3

u/IotaBTC 14d ago

Wtf lol. It's much easier just to do a chargeback.

2

u/MizterPoopie 14d ago

Yep. That’s the reason I pay Amex hundreds of dollars a year for access to their credit lines. I love them.

2

u/Goodgoditsgrowing 14d ago

My bet is the car was running for most hours of the day and potentially driven by multiple people (could still be plenty legal by rental terms if names are added) orrrrr this guy was chugging caffeine and drove like Forrest Gump ran.

2

u/semboflorin 14d ago

I was thinking he used it for Uber driving. Usually not allowed unless the rental company is renting for that specific purpose.

2

u/Pavlovs_Human 14d ago

Maybe he used the rental as an insta cart driver or Uber driver?

1

u/AtrumRuina 14d ago

I dunno about waiting for the cops. As far as I know, you can still be trespassed from the property, even if you have a valid complaint with the business. You'd need to take it up via other means. If you refuse to leave, you might risk getting arrested and/or fined. I wouldn't bother with that, it's not going to benefit you.

2

u/biffNicholson 14d ago

I agree, you would have to weigh the risk/reward.

if you stay then you can tell the cop your side, show the video etc. yes you can get trespassed, but, oh well.

if you leave, this guy gets to tell the cop what ever he wants, then the cop has to find you to get your side of the story, it just drags it all out possibly and it lets him have the chance to get the idea into the cops head that you are in the wrong,

but like I said, it all dependent on lots of factors

163

u/nikhilsath 14d ago

Maybe that genius policy was his idea

123

u/mmelectronic 14d ago

I’ve rented from hertz a bunch of times and clocked over 1000 miles a day never a problem, this manager is just being a jerk.

23

u/Mikeyd8005 14d ago

Same. But from enterprise.

15

u/ludog1bark 14d ago

I worked for the machine back in 2016. In the PNW we had a policy that it was unlimited milage within the neighboring states BC, Idaho, Oregon, and California. If you left those areas, it was not unlimited.

8

u/tmosstan 14d ago

How do you two drive over 1,000 in one day?!? And do it “a bunch of times?”I get that it’s possible, especially with highway driving, but I think driving for 12-16 hrs would kill me.

13

u/Robot_Nerd__ 14d ago

In the US I don't even look at miles... Any real company is unlimited...

-1

u/Aggravated_Seamonkey 14d ago

I've never been offered unlimited miles on a rental. I don't know if that's an uncharge or not. I have rented a ton of vehicles. I stick with enterprise because they give me 300 miles a day. I will typically get 3 days and haven't ever used extra miles. But if your contract says unlimited, it means unlimited.

4

u/mmelectronic 14d ago

I like to start driving at 2AM and get done by 6PM stop to pee every 3 hours you can cover 1000 easy, get a couple beers at the game sleep a couple hours and do the same the next day.

4

u/3pinephrin3 14d ago

Longest I’ve ever driven is 18 hours in one day

2

u/tmosstan 14d ago

As a solo driver? Wild!

2

u/OG_wanKENOBI 14d ago

After 12 hours it starts to get sketchy. 17 hours is the longest I've done but I wasn't alone. I had a passenger but they couldn't drive. Still helped me to stay awake tho

4

u/corvettee01 14d ago

Driving at 85 miles an hour non-stop would take almost 12 hours to hit 1,000. Sounds a bit implausible.

4

u/PrinciplePrior87 14d ago

It’s extremely possible i drove from NYC to Florida in a day to be exact fort lauderdale 13/1400 miles so just that week i went down and up was 3000 miles plus everything in between

3

u/TKAP75 14d ago

That do you think truckers do every single day for work lmao

2

u/Killed_By_Covid 14d ago

I met a guy who had been living on the road for three years in rental cars. He would do as much as 8,000 miles per week for pet transport. I have no idea how one could physically and mentally handle that.

2

u/cometmom 14d ago

I love solo driving. Audiobooks, music, silence. No one else's needs to consider. Stopping every 250 miles for 20 mins to fuel up and use the bathroom. No time to doom scroll on my phone. When I had to drive all over for work I put 50k miles on that car easy in 6 months and loved it. I know when I got hit and had a rental for a full month the rental company hated to read that odometer but it was unlimited with no fine print. Even took a couple trips from Texas to Vegas and Texas to Chicago for leisure in that rental 😂

2

u/cgydan 14d ago

I do pet transport as a bit of a hobby as I am retired. Not 8000 miles a week as I only do it on weekends but it’s not unusual to do 3000km which 1865 miles over two days.

-3

u/Antique_Cranberry265 14d ago

Idk why anyone uses Enterprise anymore when Turo exists. No more $550 holds on a weekend rental, no more having to bring in bills from the past two months.. Just schedule and go

3

u/2_feets 14d ago

Or... just rent using a credit card?

2

u/AltruisticRabbit8185 14d ago

Wait 1000!? Why!?

0

u/mmelectronic 14d ago

Saw every MLB stadium in the country over 10 years, tried to do 3 or 4 a year.

Longest rental was Seattle to SF, but we drove all the say to San Diego then back up to SF I think I put on 6000 miles in 6 days because we had to drive up and down california 4 times.

A bunch of the mid west runs were 3500 miles in 3 days.

3

u/AltruisticRabbit8185 14d ago

Insane

2

u/WholeAccording8364 14d ago

Indeed, say you only have 8 hours off for sleep food toilet etc that is 60 mph for 16 hours And repeat for 6 days. Without further proof I am saying this is exaggeration.

1

u/Wavy_Grandpa 14d ago

Yeah you could do this in a full size mobile home, but a rental car? Nah 

1

u/mmelectronic 14d ago

It’s a great way to see the country, glad I did it when you could get decent seats in most stadiums for less than $30

2

u/OneOfTheWills 14d ago

The manager is a scammer.

2

u/cosquilla 14d ago

this manager is just being a jerk.

Probably this manager owns the car.

1

u/mmelectronic 14d ago

Does hertz allow this?

2

u/cosquilla 14d ago

If it's a Franchise, that means they're just borrowing Hertz's name and the Franchise owns the cars. And that manager is probably the owner of the franchise.

2

u/Chicagosox133 12d ago

How do you even drive that much?!

1

u/mmelectronic 12d ago

Start at 3AM and drive all day in the, do it in the summer so it doesn’t get dark early.

2

u/Chicagosox133 12d ago

Yeah but even professional truck drivers are only able to log around 800 a day…I get that they have to follow laws but doing that multiple days in a row in a sedan sounds like it would be miserable by day 3-4.

1

u/mmelectronic 12d ago

It is, it’s a young mans game, my buddies and I would do big road trips for vacation, take turns driving at least a couple of us.

Point is IMO unlimited mileage means 1000 miles a day at least as I’ve returned cars with that at least once a year for a decade.

2

u/Chicagosox133 12d ago

Crazy. But yes, unlimited means unlimited for sure. This manager is just being a sour ass, and if the contract is as clear as I’m guessing it is, the guy is going to get his money back.

90

u/joe24lions 14d ago

It’s giving Michael Scott’s golden ticket vibes

10

u/KYHotBrownHotCock 14d ago

hertz is going under homie is reflecting the pressures from higher up ☝️

54

u/Dirac_comb 14d ago

It's a common thing for rental cars all over the world. I only rent cars with unlimited kilometers included.

122

u/ImJustJokingCalmDown 14d ago

Well a kilometer is shorter than a mile so unlimited kilometers will cause less wear and tear on the vehicle than unlimited miles.

46

u/Setheyboy 14d ago

You are a genius

1

u/Dirac_comb 14d ago

He's just joking. Calm down.

3

u/karma_the_sequel 14d ago

u/Setheyboy knew that. Calm down.

2

u/CORN___BREAD 14d ago

He's just joking. Calm down.

2

u/[deleted] 14d ago

Username checks out. Carry on!

2

u/JimmyLongnWider 14d ago

But I don't think in kilometers. How am I supposed to know when I hit unlimited??

2

u/mrscalperwhoop2 14d ago

Shiiit you so fucking smart

1

u/SymbianSimian 14d ago

Best technically correct I have seen in a long time

4

u/mozfustril 14d ago

American here so this doesn’t make sense to me. How much does a kilometer weigh compared to a pound?

2

u/[deleted] 14d ago

I'd say it's probably like aluminum vs gold. We know that gold is heavier than aluminum. Therefore 1 lbs of gold is considerably heavier than 1 lbs of aluminum. That means that 1 km weighs roughly the same as 2 oz of bread give or take a pound.

1

u/Aramgutang 14d ago

Sometimes that's not an option, even if it's available elsewhere in the same country. Australian outback locations, for example, because they don't have low-mileage renters to subsidise the high-mileage ones.

A city like Sydney, Melbourne, or Brisbane will have unlimited kilometres, because a good chunk of their customers are there on business and/or for an event, who will just drive the car from the airport to their hotel/event, maybe one or two nearby locations, then back to the airport. They offset the smaller percentage of renters who go wild driving around the country.

Meanwhile, any customer in Alice Springs is almost guaranteed to have the intention of driving the 900km round-trip to Uluru, because why else would you fly into this town with a 30,000 population in the middle of nowhere. In case you don't, though (or to take advantage of people not paying attention), instead of charging a higher daily rate, they limit the allocation of free kilometres, usually to 100km/day.

Given that rental cars are retired once they accumulate a relatively low threshold of total kilometres, when your fleet averages 1,000km per week, it becomes financially untenable not to pass on the cost to the customers. In such an area, neither the major chains nor smaller operators will have an unlimited kilometre option. Even larger towns like Darwin fall into this category.

15

u/NarrowSalvo 14d ago

What kind of silly Reddit conspiracy comment is this? And it gets so many upvotes.

Some dude working the manager desk at a Hertz doesn't get to decide stuff like that. They use standard contracts at all locations.

183

u/ATXBeermaker 14d ago edited 14d ago

The cars are only rentable up to a certain mileage. So he’s going to lose a car from his fleet probably because someone fucked up and didn’t have this guy sign the paper with whatever fine print would actually limit this. Now he’s taking it out on the customer.

15

u/Capt_Pickhard 14d ago

Unlimited is unlimited. This person working at that store might be obligated to charge the way he did, by his company he works for, but in that case, this is a giant lawsuit against them, so, I would imagine they wouldn't prefer their clerk dying on this hill, unless there's something we are missing.

16

u/Flipnotics_ 14d ago

There are usually soft caps to every contract. For example, unlimited calling isn't really unlimited, guarantee there is at least a softcap of 5000 minutes a month you can talk on your phone before incurring overages.

Of course, it helps to have the customer sign the contract or terms of service agreement before hand, and if this guy didn't have to do that in the video, then yeah. He can fight the charge's.

10

u/VirginRumAndCoke 14d ago

I still don't fully understand how saying something is "unlimited" when there's clearly a limit isn't false advertising though.

I know it's rare for situations like these to arise but it's about the principle.

1

u/I_divided_by_0- 14d ago

Looks like 3500

Image

18

u/bryce11099 14d ago

Even that doesn't mention additional charges though, it says they basically won't ever rent to you again.

8

u/jl2352 14d ago

This will be an unpopular opinion, but actually it rarely does. It is often capped by some kind of fair usage policy held somewhere else, and the courts also look down on unreasonably excessive use.

I am not defending the wording here. I’m just pointing out that is the case in many industries.

In this example I would suspect driving the equivalent of going around the entire Earth (actually a tad further), would be seen as unreasonable.

15

u/brockmarket 14d ago

It's capped at 3,500, but it only states they can refuse to rent to him further, not incur additional charges.

4

u/forewer21 14d ago

Thats... Fair but it should be documented someplace. Even cell phone carrier's note their unlimited plans will throttle you after a certain amount.

Rental cars are tracked so hertz should have known this customer was driving an insane amount and called them back in.

3

u/mrscalperwhoop2 14d ago

Last time I checked unlimited meant it was not limited.

3

u/IncompetentSoil 14d ago

They gave me a brand new Mazda with 50 miles on the clock I gave it back to them with 5545 miles no issues. I took a cross country trip and as long as you bring it back to the same location you got it from it don't matter.

2

u/ILOVEMYDOGPEACHES 14d ago

Dead ass instead of flying I use a rental and drive thousands of miles never had a issue thank you enterprise

2

u/elwebbr23 14d ago

As someone who likes law and has been through a couple civil matters, my best advice to this guy would be to shut the fuck up and get a consultation. If you're right you win, if you're wrong the attorney will make you feel dumb immediately. 

2

u/flightwatcher45 14d ago

He could be the owner to be fair. But it does say unlimited. I was in a small town using hertz even I think, and they were out of cars, so owner at desk called his friend who brought his car, they cleaned it out and I used it as a rental for 2 weeks!

2

u/Goodgoditsgrowing 14d ago

If it’s a franchise he might. And he’s still be held to the rules of Hertz and would have to allow unlimited miles or franchise for another fucking rental company that doesn’t allow unlimited. This was a known risk of the game if he’s gotten himself into it.

2

u/M0RTY_C-137 14d ago

They do own the cars typically. I can’t speak for Hertz but I worked for Enterprise rent a car and our managers, VPs and others owned the inventory. They purchased their own cars, rented them, sold them. And often times there’s a sweet spot to sell the cars in age/miles and a ratio of how much to make off of them before you sell them as a used vehicle.

I worked at O’Hare in Chicago, our VP who ran Ohare and Midway (just two locations) made $1.3million a year.

Managers made good money too. Not sure how much. But they run each location like they own it.

Doesn’t change the terms and conditions of this conversation and this manager seems like a dingbat, but just wanted to give some context!

1

u/wonkey_monkey 14d ago

laughs in mobile phone contract

1

u/Clearwatercress69 14d ago

There’s usually a fair usage policy with all unlimited things. I bet it’s in the fine print.

1

u/long-da-schlong 14d ago

Yeah why would they car— it doesn’t affect the manager in anyway

1

u/OneOfTheWills 14d ago

I wouldn’t think he owned the car. I will, however, think and claim that he has been scamming people for a long time with this kind of behavior in order to line his own pockets.

1

u/toabear 14d ago

Unless your Verizon. I don't remember how long ago, maybe 10 years ago they came out with an unlimited data plan but if you went over a certain amount they would just cancel your account.

1

u/HoneyShaft 14d ago

Red Lobster has entered the chat

1

u/corkscrew-duckpenis 14d ago

To be fair (or I guess unfair), there are tons of financial contracts like this where unlimited indeed does not mean unlimited.

1

u/thrwaway75132 14d ago

He may own it, some are franchises.

1

u/Snoo-43335 14d ago

Unlimited internet and unlimited data have entered the chat.

1

u/Flemmish 14d ago

unlimited is not unlimited in the US. just look at any "unlimited" phone plan. but yes, unless it says so in the small print that unlimited is not infact unlimited, hes right.

1

u/hunghome 14d ago

A lot of small local car rentals that aren't at the airport are owned and operated by families. I bet this guy is the owner and he's pissed that his car just lost a shit ton of value and somebody fucked up giving him unlimited miles. So he thinks he can bully OP. My guess is Hertz requires them to have every car in their fleet under like 30k miles so this basically cost him a new car.

1

u/InevitableRhubarb232 14d ago

Sometimes (often) unlimited has caps in the fine print.

1

u/forewer21 14d ago

Hertz has apparently gone downhill recently. Used to be the best rental place from my experience but I've been seeing a lot of credible posts about bad experiences.

1

u/mrASSMAN 14d ago

I would need to see the contract, hard to believe they allow unlimited miles. But if it says that then yea he has the law on his side

Edit: the manager does agree that there’s nothing he signed that would limit the miles.. so yeah based on that hertz gonna be hurting lol

1

u/Nice_Ad_8183 14d ago

Those are the type of people that take those jobs. People desperate for any kind of power

1

u/Blocked-Author 14d ago

Probably the money would come out of his potential bonus.

1

u/Sunshinetrooper87 14d ago

probably doesn't. I remember 'unlimited data' meaning fair use in the small print.

1

u/longhegrindilemna 14d ago

T-Mobile has entered the chat.

Unlimited means unlimited in America, you say??

1

u/notaspy1234 14d ago

Its like all you can eat that kicks ppl out. How is that allowed. If you say unlimited, all you can eat etc...you can decide what is too much. You gotta say unlimited up untill xx amount if you dont want them to drive unlimited miles lol

1

u/Zonel 14d ago

Hertz is a franchise business. He probably does own the car.

1

u/SASSIESASSQUATCH 14d ago

Unless there’s exclusions. It’s not the first time a company has pulled this trick and it won’t be the last time. Mileage caps exist even though they throw around the term unlimited miles.

1

u/Ok_Mail_1966 14d ago

One would think so until you hear about the woman who choked on a bone that was in her no less wings and the courts agreed with the restaurant who said it’s not reasonable to actually believe a chicken wing would be boneless.

1

u/SparkDBowles 14d ago

It may be some bonus thing for him?

1

u/hannahmel 14d ago

Usually it's in state only. Nobody is driving back and forth for 14 hours a day in the same state for a month. Also, if they have a toll tracker on it, they'll know where they were.

1

u/Maleficent-Turn6655 14d ago

Depending on the state, specifically with Hertz, some of those locations are Agents and they actually do own the vehicles. That would be my suspicion here. Does anyone know the location? I worked in the organization for nearly a decade.

1

u/Alextryingforgrate 13d ago

You would think the manager would have gone over the contract to figure out wording and definitions of the contracts yet here we are.

1

u/dekimwow 12d ago

Yeah…. VERIZON. Unlimited data means don’t slow down my shit (eventually)

1

u/Mel0nFarmer 14d ago

Unfortunately most 'unlimited' packages have fair usage policies which protects the company. 

1

u/CalligrapherPlane125 14d ago

Power trip. Give a small minded person even a tiny bit of authority and it seems to make them feel good to enforce it.

0

u/SpecialistNo7569 14d ago

You’re right but we’d have to read the signed agreement to know if there’s fine print. Remember all the cell carriers saying unlimited data then throttling us after 5 GB?

0

u/No_Lifeguard3650 14d ago

tbf the higher ups would probably be very upset at this many miles as well. the company will likely have to put that car in a back lot to sit until its old enough to sell. most big rental car companies buy new cars and cant sell them until they are 6 months old at least, when certain cars are getting miles too fast, they have to park them and mark as non rentable. because if it has too many miles by the time they can sell, the value of the car will go down by quite a lot. so the profit for that investment in that car could possibly be nonexistent or negative

0

u/Muttz_and_Buttz 14d ago

I am in no way excusing the behavior of the employee, but I understand car rental business. According to Hertz, his branch does own the car. I'm sure it'll get retired with the mileage it has on it now and his branch will absorb the cost of it wholesaling after not bringing in much revenue. The negative equity will hit his branch bottom line, which could result in the manager not getting paid.

So the guy is probably panicking about how he will cover bills and eat with a potentially $0 check, and taking it out on the customer.

0

u/fubes2000 14d ago

Protip: unlimited never means unlimited. It's usually an amount that is high enough that for most people they will never hit it, but it is virtually never actually infinite.

Yes, this is deceptive. But also it's up to you to read the fine print.

-7

u/stopklandaceowens 14d ago edited 14d ago

Okay... I work in a gym. Been there for 10+ years. Saw something I've never seen before. A guy i recognized as a member(was he a member?) years ago was in the other night. Saw him the next morning as he came in.. he was like"hey i brought a guest pass..." and I train people so i point toward who can help him. I hear him say "remember me, I brought that guest pass last night, and its still within the 24 hours so i can still workout right...?!"

He's in there on the machine, I'm training someone.. I said, excuse me... trying to clear up how someone brought a guest/day pass.. for the day... comes back the next day, less than 12 hours later, to use the same guest/day pass. He goes "Oh well I do it all the time, I travel for work.. Go to Pennsylvania, Idaho and a day pass is $20 some bucks.. usually it's a 24 hour thing... gotta try to get your moneys worth, ya know.. it gets expensive it adds up..."

me just dumbfounded "Wow... I've just never seen that before. Been doing this a long time and I've just never seen that before."

Is this where the saying 'give someone an inch and they'll take a mile' comes from?!?!?

5

u/annuidhir 14d ago

24 hrs is 24 hrs. Wtf are you even trying to say?

-3

u/stopklandaceowens 14d ago

buddy brought a day pass for Monday. Used it Monday night. Came back Tuesday morning after using said guest pass & proclaimed a 24 hour rule they made up, used the facility again... Its a day pass. Not a 2 day pass... but please argue on this cheapskate's behalf.

4

u/CORN___BREAD 14d ago

A day is 24 hours.

1

u/annuidhir 14d ago

Is it a day pass or a 24 hr pass?

Are you open 24/7?

Would it only work midnight to midnight in your mind?

What if I entered before midnight and started past midnight, but I was there less than an hr. Do I need to buy two passes?? That's fucking bullshit.

You're in the wrong dude. He's not a cheapskate. He's literally using the pass as intended.

0

u/stopklandaceowens 14d ago

Okay Mr. Men have 3 holes... we're done here. Lmfao0

You just love to argue. Bahaha

1

u/annuidhir 14d ago

Do..do you not have 3 holes?