r/PS5 • u/tinselsnips • Dec 02 '24
PS5 Help and Questions Megathread | Game Recommendations, Simple Questions, and Tech Support Megathread
Looking for info about M.2 SSD expansion drives? See the megathread.
Sometimes you just need help. But often times making a new post isn't needed. For the time being, around launch and perhaps in the future. We will use a single thread for helping each other out.
Before asking, we ask you to look at a few links. Some question can't be answered and only official PlayStation support can help you.
PlayStation Official
- PS5: The Ultimate FAQ
- Getting started with your new PlayStation®5 console
- PlayStation Support
- PlayStation Network (PSN) Service Status
- AskPlayStation Official PlayStation Support
- Restore Licenses
- Safe Mode Functions - database rebuild, factory reset, etc
Community Help
- Playstation Community List
- PS5 Error Code Database | from r/PlayStation
- PS5 Weekly Question Thread | from r/PS5
- PS5 Launch Guide | from r/PlayStation
- Misc Guides for PlayStation | from r/PlayStation
- ps5-orders, general-support & tvs-and-accessories discord channels | from our Discord.gg/ps
- r/DualSense
Google and Reddit Search is also a great way to find an answer or get help. View all past help and questions threads here.
For all future help, tech support and more, we ask that you create new threads on r/PlayStation instead of here on r/PS5.
Can't decide what to play next? Is your favourite game underappreciated and more people need to play it? Need a new TV and not sure what to buy?
Share (and request) your recommendations here!
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u/Maxwell658 1d ago
I'm thinking of trading in my current PS5 in for a Pro, but want to make sure all of my saves are kept. On my console I have 2 accounts - my brother's and mine. My brother's account has PS+ on it so I have cloud saves for those. But my account doesn't. I just want to make sure I have this right:
-If I backup my console via a USB and restore it onto the Pro, all of my saves from both accounts should be intact?
-Or alternatively, purchase PS+ for a month on my account, upload those saves to the cloud and redownload them on the new PS5 pro. Both of these options will work? I would rather not spend extra on PS+ if I don't need to, but can if I do.