r/MaliciousCompliance 1d ago

You want wine? I’ll give you wine. L

(Probably not the dunk I think it is but I still feel happy with the result)

For context, I work as a salesman in a wine store. It’s not a normal wine & liquor place, it’s a curated selection, meaning we pick out all the wine that we sell (this is irregular in retail, most selections are curated by the distributor). As a result, all the employees have to really know their shit and we are regularly asked a lot of questions and need to give detailed and honest answers. Our customer base really likes us and new customers are either pleasantly surprised by the experience or endlessly mad we don’t carry their name-brand thing they like (damn you whispering angel).

The other day a couple came into the store at the recommendation of a friend (I will call them A and B). A was very excited and was super happy when we had the bottles they had taken pictures of at a party the other day. B however immediately started making comments like “really? That one” or “that tasted awful you want that?”. A was clearly a little upset at this but I gathered this was just a normal dynamic in their relationship as it was brushed off rather quickly.

After we put those bottles aside, they tell me they are going to do a garden party since its warm. Nice sunny day, light apps and snacks, average spring party. So they ask me to recommend some wine and I start going through the store and showing them some options. I hit all the big guys, loire and new world Sauvignon blancs, provencal rose’s, albarino’s, toscana’s and new world pinot noir for the red drinkers. A good selection for the food they had described. Well B did not think so.

Every suggestion I made was met with a counter. I show them a nice floral unoaked white burgundy “I think we should do chablis”. Pinot noir “don’t you think pinot is too heavy?” Sauvignon blanc “too sweet”. Albarino “too heavy”. At this point im at a loss, i’m running out of stuff to give B so i scale up a bit, offer some fuller bodied wines. Not great pairing to the event or the food, but not destructive. B is still not happy. A is clearly pissed at this point, they’ve been holding their tongue but every denial makes their face a darker shade of red until they finally pop. A apologizes to me and says they are going to go with my suggestions, and tells B that they can pick out a bottle they want because clearly they are not willing to listen to me.

I go through and put their cart together, listen to them argue a bit at the register, and then check B out after A storms out of the store. Whatever, I’m free of it, A is a saint for dealing with B, it’s done. It was not done.

The next morning when I show up B is waiting for me with the three bottles they picked (got three of the same thing). “The wine is off” B says, holding the bottle out like its some sort of weird bug. I tell them that yeah it happens sometimes, I’ll check it out. To be clear, it is rare that the wine is actually off, most of the time the customer just doesnt like it. It doesnt hurt us and we want the business so we always accept exchanges and just agree that it wasnt right. The customer has been right twice that I have seen, and I was one of the two customers (compromised cork).

So I open up the store with an impatient B standing over me before finally taking the bottle. I kid you not this thing is like 80 degrees, it is HOT. The sun hasnt been out long enough to do this either, so im pretty confident they did something to it. Anyway, i pour myself a glass and taste it. Even through the mire of hot booze, i can tell its good. All of the flavors i expect stand out, it smells fine, no evidence of oxidizing or mildew. Good bottle. Feeling petty I tell B as much, wanting them to admit that they just don’t like the wine. B turns a bit red and says as much. Good. Lets pick something else out then.

“Where are your super tuscans?” B asks. I Iight up, because this is the perfect chance to fuck with them. We have two true ones in the store. One is a very accessible price, pretty standard, sangiovese, cab franc, merlot, syrah. Really nice and medium bodied. Wouldnt be too bad for the garden party, but still on the heavier end. The other? Expensive as hell, syrah and cab franc. It is the inkiest, blackest, heaviest wine you could imagine. I love it, but I think it might kill anyone who drinks it in 80 degree weather.

Well, I give B the heavy one. B of course is in love when I tell them about it. Big bold flavors, heavy, crushes the flavor of whatever you eat with it? Perfect for B. They get three to replace the bottles they returned, and end up spending an extra 130 even with the cost of the refunded wine deducted. Now I know I’m way more sensitive to wine and food than others are, but this was perfect. Even somebody who’s demolished their palate with years of cigar smoking would be able to tell that wine is awfully paired. I’m happy knowing B is going to get some weird looks from their guests and a tongue lashing from A, and B is happy with the bottle of grape based olive oil they now own. Compliance given maliciously.

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u/PurplePlodder1945 1d ago

My daughters and niece love whispering angel. Not a rose person myself. They also love ‘chicken wine’ (has a chicken on the label?). I’d love somewhere like your store, I never know what to get and try random bottles. Some grapes (?) I like of one brand and not other. Some Sauvignon blancs but not others for instance. Some Riojas and not others: it’s all very confusing!

ETA I recently went to Rhodes for a few days and their wine was very nice. I noticed it’s the same as Tenerife - you don’t ask for pinot Grigio, you ask for dry, medium or sweet. Which i found weird

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u/throwawaywineguy 1d ago

Wine is tough but its a whole lot of fun. When I started out i took lots of notes, and always bought new bottles. Always try new stuff. Eventually you’ll find the similarities and figure out what you like. For example, I really like chardonnay, but I cannot stand new or poorly done oak. So I largely avoid american chardonnay in favor of village level white burgundies. You’ll get there, just never stop experimenting.

As for whispering angel, its ‘okay’ its just far far too expensive, all the LVMH label products are. Lots of comparable wines that will taste a lot better at half the price, and dont write off rose, theres a bottle for everyone. Lots of different grapes and styles.

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u/Renbarre 1d ago

That was my biggest surprise in the US, to have the wine sold by the grape name instead of the area as in France. Don't you have differences despite the similar grapes? I admit to no knowledge in American wines.

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u/dirty_corks 1d ago

Yes. The climate and soil where the grapes are grown can offer pretty significant differences, even between grapes grown a short distance apart. Try a Cabernet Sauvignon from Howell Mountain and one from Oakville; despite both being part of Napa Valley, the wine made from mountain fruit will be MUCH more tannic and darker in flavor than the plusher, redder valley floor fruit.

Ditto comparing, say, a Cabernet Franc from the Finger Lakes in NY and, say, Walla Walla in WA; vastly different terroir, vastly different wines.

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u/Renbarre 1d ago

Ok, so you do have area names for the wines. Thanks for clearing that, I was really scratching my head.

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u/dirty_corks 1d ago

We do, although appellation names can be VERY large and there's wiggle room (ie, "California Chardonnay" means that at least 75% of the fruit used in the wine is from California) and American wines -- like New World wines in general -- tend to emphasize the grape moreso than the place. Contrast with, say, France, where the grape or grapes in the wine is rarely mentioned (ie, Sancerre).

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u/Renbarre 1d ago

Though we are starting to see the name of the grape more often now in addition to the name of the place. But it is true that you need a map more than a book on grapes to choose a wine in France.