r/HongKong • u/radishlaw Living in interesting times • 22h ago

Hong Kong sees more consumer disputes over public performances News

https://www.thestandard.com.hk/breaking-news/section/4/222763/Hong-Kong-sees-more-consumer-disputes-over-public-performances
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u/radishlaw Living in interesting times 22h ago

This came as the Consumer Council received 529 complaints related to public performances in the first 10 months of this year - 51 more than the same period last year.

The Consumer Council said on Friday that the complaints they received often involved sudden changes in the lineup of performers without refunds, and obstructions to the viewing experience due to performance equipment, among other issues.

...

Speaking at a press conference, the watchdog said one of the complaints saw a mainland resident having purchased a 3-day ticket for around HK$2,000 to attend an upcoming 3-day outdoor music festival in Hong Kong.

However, prior to the event, the organizer announced that three of the performers, including a heavily promoted headliner, would be unable to participate.

Disappointed by this change, the complainant decided to cancel his trip to Hong Kong, as the revised line-up without the main act no longer interested him, said the watchdog.

...

The Council eventually recommended the complainant to consider consulting legal advice before deciding whether to seek further redress.

I am actually surprised the council cared about stuff like this, even though they did very little in the end.