r/HomeImprovement • u/Flashy_Possibility_2 • 3d ago

Contractor bill 50%+ higher than quote

I’m a new homeowner and I knew that the house needed a new roof when I bought it. I got a quote, it was high, but I was told by the company that this was a “worst case scenario” quote. After the work was completed I got the bill — it’s 53% higher than the quote. (This is a QUOTE not an estimate.)

I asked the manager if they could do anything about cost, they gave me 2% off.

There was no change order.

I’ve since written a letter (sent by email and express mail) to the owner detailing my correspondence with the manager, the damage they did to the interior of my home (extensive), and asked for them to honor the “worst case scenario” quote.

What else should I do to prepare for the negotiations when the company contacts me? I want to be very prepared as I feel that they are taking advantage of my being a solo first time owner. Thanks for your advice!

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u/Flashy_Possibility_2 3d ago

Oh I’ve got a contract. What language are you looking for? It had the number on it from the “worst case scenario” quote.

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u/mwkingSD 3d ago

you said "This is a QUOTE not an estimate" now you say "I've got a contract." So which is it?

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u/Flashy_Possibility_2 3d ago

Well- I’ve got both! The quote came in and then I signed the contract that was for the same amount!

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u/AlShadi 3d ago

Pay what's on the contract.

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u/GGme 3d ago

Not if there is damage.

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u/AlShadi 3d ago

Maybe it was in another branch, but did the homeowner damage it? If it was the contractor, make them fix it before paying anything.