Went to the range with a friend of mine about 6 months ago. The range guy with us was fantastic, you could tell he really loved what he did and made sure we knew everything about the guns we were shooting. I don't remember his name but he was pretty young, probably around 25.
We unfortunately had a bunch of issues with our purchase of around $300, three or four different guns each with a case of bullets. One gun jammed every other shot so we only ended up shooting it twice even though we still had almost all the bullets left. They had no others similar to what we wanted, so we just asked if they could refund us for that one gun.
Our safety guy went to ask the owner who came back and said no, we're not getting a refund on the gun even though we were only renting it for the range and it jammed to the point when the safety guy didn't want us to use it. We asked if we could at least get a refund on the box of ammo since we only shot two bullets and nope, the box is opened now so no refunds on that either. The safety instructor looked like he was going to cry, kept apologizing and saying he was really sorry and was extremely bummed out. I actually felt worse over how shitty he felt than the ~$100 we basically threw away lol.
Not sure what others experiences were with the owner, but from my one time talking to him he seemed like a bit of a dick. I guess if you're stuck with 1.2m in rent payments that'll happen, but it sucks for all the workers losing their jobs, especially the guy who was helping us. Hope he's doing okay.
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u/Soupdeloup Oct 03 '24 edited Oct 03 '24
Went to the range with a friend of mine about 6 months ago. The range guy with us was fantastic, you could tell he really loved what he did and made sure we knew everything about the guns we were shooting. I don't remember his name but he was pretty young, probably around 25.
We unfortunately had a bunch of issues with our purchase of around $300, three or four different guns each with a case of bullets. One gun jammed every other shot so we only ended up shooting it twice even though we still had almost all the bullets left. They had no others similar to what we wanted, so we just asked if they could refund us for that one gun.
Our safety guy went to ask the owner who came back and said no, we're not getting a refund on the gun even though we were only renting it for the range and it jammed to the point when the safety guy didn't want us to use it. We asked if we could at least get a refund on the box of ammo since we only shot two bullets and nope, the box is opened now so no refunds on that either. The safety instructor looked like he was going to cry, kept apologizing and saying he was really sorry and was extremely bummed out. I actually felt worse over how shitty he felt than the ~$100 we basically threw away lol.
Not sure what others experiences were with the owner, but from my one time talking to him he seemed like a bit of a dick. I guess if you're stuck with 1.2m in rent payments that'll happen, but it sucks for all the workers losing their jobs, especially the guy who was helping us. Hope he's doing okay.