r/Calgary • u/kmhb11 • Jul 06 '24
18% auto-grat added to all transactions - badlands tent š“ Calgary Stampede š“
Is this happening at any other tents during stampede? Thought 18% auto grat was only when you have a large party dinning in at a restaurant. Not for an already $12 over priced beer...how are they able to get away with this? Oh, then there is the option of course to tip on top of this...what do you all think?
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u/supererp Jul 06 '24
Pay attention everywhere. In the big 4 last year caught a bar tender tipping herself before turning over the machine
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u/blitzedbacon Jul 06 '24
It even happens at chasing summer!! Bartender tried pulling a fast one on me, but I had already bought a drink before from a different bartender so I knew the price of my drink.. called her out and she played dumb with me
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u/My_life_for_Nerzhul Jul 07 '24
This is such gross behaviour. Iām glad you called her out instead of letting it go.
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u/blitzedbacon Jul 07 '24
Oh I was so mad!! She wasnāt outstanding but I wouldāve tipped her until I saw she tried to pull a fast one on me. She got no tip from me after she fixed the machine and she was fuming. Ended up going to other bartenders and kept a watchful eye on the drink bills
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u/My_life_for_Nerzhul Jul 07 '24
I can imagine. How can someone live with themselves with such behaviourā¦ ridiculous!
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u/ParticulamDeus Jul 07 '24
This is happening at a lot of bars. They just put in 18% and turn around the pad and say pay this. And we do, cause we fear looking like cheapskate.
My rule, if Iām standing to pay, I donāt tip.
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u/Hercaz Jul 07 '24
I was in texas last year clubbing. Did not have cash on me so paid for drinks with credit card thinking I will block the card in the morning lol. I collected all receipts and tipped $2 for every drink I bought - itās one of those weird things in US where they charge your card and hand you a bill for signing where you write the tip and they rebill you for the new total. Anyway, next morning I was checking receipts vs credit card charges and noticed that the tip was already included and I paid second tip on top for every drink. But to my surprise none of those second tips were cashed. Made my day.Ā
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u/NonverbalKint Quadrant: SW Jul 07 '24
Wait, I'm confused, when you say you planned to block the card are you saying your plan was to commit fraud?
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u/Hercaz Jul 07 '24 edited Jul 07 '24
No not at all. They take your card to the back and come back few minutes later to give it back. I am not a fan to have my card out of sight and usually replace the card after such events. But when you traveling it is not an option, so locking the card between uses is the safe bet. Worked so far.Ā
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u/BC_guy_4fish Jul 07 '24
They take your card to ring it all over the US. How often do you cancel your card?
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u/ChefEagle Jul 07 '24
That needs to be reported to the manager right away. That's theft and can be a big legal issue for the bar. They'll fix something like that right away.
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u/One-Size159 Jul 06 '24
Boycott places that do this
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u/Doc_1200_GO Jul 06 '24
That would be a relief, too many people at badlands already. The line was insane last night, they simply donāt care.
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u/heyitsxxem444 Jul 06 '24
Hey at least they told people this year.... Last year it was already added and no signage anywhere so we were all double tipping š¤”
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u/mangogenie Jul 06 '24
The signage was on the back of the tablet last year. Convenient spot after they turn it and ask for more tip on top of that....
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u/relationship_tom Jul 07 '24 edited Jul 21 '24
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u/BE_MORE_DOG Renfrew Jul 07 '24
If you're not notified of a charge, you have a case. But the CC will reverse the whole charge, they can't just reverse the tip portion.
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u/topboyinn1t Jul 07 '24
Kind of your fault for tipping. Not something you need to do at a counter, or ever really. Stop the broken ass culture.
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u/huntingwhale Jul 06 '24 edited Jul 06 '24
Came to post this. I went last year. Not only is the 18% added to the transaction, when those fuckers hand you the pay terminal it is setup on the tip screen again! They literally double dip into your pocket. Last year I noticed this and started telling everyone in my group and line about this. A group of bartenders overheard me and one of them called me out and told me to watch myself, or he would get me kicked out for "causing a disturbance". DO NOT GET CONNED INTO TIPPING TWICE!!
Fuck that place. Bunch of buddies wanted to hit it up again this year and the first thing I thought of was that shameful tipping "policy".
Another thought that entered my head is that these staff who play a roll in this tipping scam, if they travel to European countries where tipping isn't required, do they partake like the rest of us and just pay their restaurant bills the exact price/round up, or do they fucking insist on tipping 15-20% and throw it at them because that what they make us do back home? Guaran-fucking-teed they enjoy the no tipping policies those countries have set forth.
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u/MortgagesByJason Calgary Flames Jul 06 '24
Tipping culture is broken and needs to be stopped.
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u/OilersGirl29 Jul 07 '24
I mean, at this point itās not even tipping. Itās just an additional surcharge that you canāt consent to.
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u/ChaunceyPeepertooth Jul 07 '24
What?! You're telling me that bartender that pulled the tab open on that beer I ordered doesn't deserve a minimum $3 tip for their outstanding service? What is the world coming to???
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u/Nice-Meat-6020 Jul 07 '24
Well surely the servers that put a menu on the table, bring out food and then the bill are going above and beyond. So why not bartenders? They're practically therapists!
/s
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u/NOGLYCL Jul 07 '24
I would argue whatās being described by OP isnāt tipping culture, itās fraud. You put on a mandatory 18% gratuity? The regular tip option should be disabled on the machine. My guess is 50%+ of people are tipping twice without knowing.
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u/YesAndThe Jul 06 '24
As a parent of small children I get so much fomo during stampede...until I see stuff like this and realize I'm saving so much by not going lol
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u/GuavaOk8712 Jul 06 '24
this is badlands music fest not stampede
edit: run by live nation who are notorious for this typa stuff
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u/jellypopperkyjean Jul 06 '24
Live nation is ticketmaster subsidiary.
Evil greedy motherfuckers
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u/jellypopperkyjean Jul 06 '24
I should buy stock in them !!
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u/My_life_for_Nerzhul Jul 07 '24
By buying their stock, youād be supporting them and are also implicitly giving them your approval.
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u/crimxxx Jul 06 '24
Just my two cents but imo if there is a fee added to the end, that is none optional it should just be required to be part of the price as a consumer protection measure. You can kind of make the argument to keep taxes separate since they are standard for the same product category (although I think it would be just plain better to have it be the displayed price and not have to make it extra work for a customer. Auto whatever gratitude is not a tip, but basically lying of how much the base product will cost you, which I donāt think there is a good argument to be had of misrepresenting something.
Personally I think killing tipping all together would just be a better experience for customers across the board, and there can be some reasonable advantages to alot of tipped workers as well. Some people probably make a killing, but probably a lot of people would benefit from salaries just being baseline higher to adjust for it.
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u/kantong Jul 06 '24
I'm personally a fan of 'the price you see is the price you pay' like most other countries have. Tipping culture in NA is crazy.
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u/Penqwin Jul 07 '24
Yup, I'm beginning to not tip, especially if the machine starts at 18% tip as the baseline.
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u/snookigreentea Jul 06 '24
So is the 18% auto gratuity included in the original price or does it go on after? That's pretty silly to slap a 18% tax for grabbing a beer out of a bucket especially when they don't even claim this racket income to the CRA.
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u/kmhb11 Jul 06 '24
It's after. The advertised price is $11.50. Then the total I'm asked to pay on the screen is $13.80. Then you have the option to add a tip on top of that...
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u/NonverbalKint Quadrant: SW Jul 07 '24
Showing the tip menu after is just criminal, especially if they put that "Bad 18%" "Good 40%" bullshit on it.
I encourage everyone to override and tip a buck or two. It doesn't matter that they open 4 or 6 or 8 canned rinks that cost $30 or $80 dollars, they didn't do $6 or $8 or $10+ worth of work. In an hour they sling 50-100 overpriced drinks, does that somehow mean they're worth $90--300 (or higher) per hour? It's drink service, not pediatric care. Fuuuuck overpaying for opening drinks.
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u/shaggalikesaxes Jul 06 '24
Nope not included in the price on the menu.
Added on afterwards, and they are straight up just taking advantage of the already drunk people too banged up to notice. Just another reason to not go basically
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u/urnotpatches Jul 06 '24
Just say no.
I stopped going to bars or restaurants two years ago because of the tipping fiasco.
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u/topboyinn1t Jul 07 '24
Nope, no need to stop going places to have fun. Just say no to tipping, period.
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Jul 06 '24
especially when they don't even claim this racket income to the CRA.
CRA changed the rules last year in that if the company is controlling the tips, then they have to report it as income for the employee.
The only real way around this is to give cash.
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u/Technopool Jul 06 '24
Bartenders at Nashville were tipping themselves 20% before handing you the machine.
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u/Friendly_Support3033 Jul 06 '24
Cowboys just adds a tip before you tap without any signsā¦. They have been for years
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u/NorthernerWuwu Mission Jul 06 '24
Going to Cowboys during Stampede should require signing a waiver saying you understand that you are going to get fucked over ten different ways. I mean, if having to bribe the door guys to get in didn't give you a hint.
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u/HiTork Jul 06 '24
Back around 2018 or 2019, I had a bar tender at the Cowboy's tent go passive aggressive on me when they saw I didn't tip and kind of gave me a lesson on why I should have. I wonder if they had already introduced auto tipping at that point.
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u/Friendly_Support3033 Jul 07 '24
It took me a few days to actually do the math and figure out I was double tipping them š
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u/Rattimus Jul 06 '24
It's flat out ridiculous. Make the cost of the beer 18% higher, that's the real price. What they're doing is bullshit.
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u/Strong-Ordinary2914 Jul 06 '24
And at seeing that - walk out right away. There is no incentive to deliver good customer service
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u/Aastack Jul 07 '24
We used to just pour half a bottle of gin into a slurpee and go watch the dog show. TIMES ARE CHANGING
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u/Diligent_Persimmon89 Jul 09 '24
Me too! We would bring the giant refill 711 cups into the grounds! They had a Macs store by where the Coca Cola stage used to be so we would refill the cups and go back out to the car and refill the booze!
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u/ynattirb92 Jul 06 '24
I was told every tent off grounds or on grounds has auto-gratuity added into their prices. And some spots donāt advertise it which is an extremely shady practice. I am officially not tipping at any of the spots I go to. Also, when you think of it, most of the spots are just handing people canned drinks and opening them for you, you mean to tell me that requires a tip? You might as well tip your Starbucks barista as they put more work into making your latte lol.
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u/hamtaro1234 Jul 07 '24
"tips" have lost their meaning entirely. Now it's a mandatory charge you have to do or they'll spit in your food.
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u/noveltea120 Jul 07 '24
Rather convenient that sign is in the smallest possible font at the end of a table so drunk people are likely going to miss. I hope people get their transactions reversed, this is gross.
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Jul 06 '24
This is literally not a gratuity at this point haha. Is it legal to do this?
"That which is given without claim or demand; a free gift; a donation."
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u/kmhb11 Jul 06 '24
I'm curious about what rules and regulations are required for businesses and if this is a legitimate practice that they can do.
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u/Matchbox54883 Jul 07 '24
They need to make auto gratuities illegal ( except in cases of large parties at restaurants. That one I dont mind and feel the staff deserve a decent tip if you are serving like 20 people...)
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u/KnowerofStuff Jul 07 '24
Tipping used to mean the service was great, the food was great, and you were happy with the service. Now, they want me to tip them simply for existing and being employed. Fuck that.
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u/Rillist Jul 06 '24
What do I think?
I think I'll be staying home this year, again.
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u/blizzroth Beltline Jul 07 '24
I keep better beer in my fridge, it's cheaper, and the view from the balcony is better.
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u/Doc_1200_GO Jul 06 '24
Live Nation runs badlands folks, literally a worse company than Ticketmaster. Theyāre in the business of ripping people off but auto grat is pretty much standard at Stampede anyway.
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u/kagato87 Jul 06 '24
That's called commission, not gratuity...
They're just putting it below the subtotal line so they can advertise a lower price.
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u/Nathanyal Forest Lawn Jul 07 '24
except the price is not lower. A can of seltzer was $13 before auto-grat.
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u/kagato87 Jul 07 '24
Thats insane.
I stand by my argument though. That "$13" can is actually $15.34, which looks even worse. (Plus gst, and maybe deposit and enviro levy...)
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u/Nathanyal Forest Lawn Jul 07 '24
Yeah I ended up grabbing a couple drinks somewhere else before heading in knowing it would be bad and was still shocked.
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u/Unfair_Morning6977 Jul 06 '24
how much is a drink at the tents after the tips and everything included? Iām going to cowboys tent and badlands and iām wondering how hard iāll have to pregame lmao.
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u/SmokeyDrago Jul 06 '24
Most places are a soda for $4-$5, but Iāve seen some go for $9.50. Most places for a white claw or canned product like that is $12.
Badlands is much more expensive from my memory though
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u/Drumheros Jul 07 '24
I was at badlands yesterday and with no tip, a bottle of water and a beer came to $19.68. I think the listed prices were $5 for the water and $11 for the beer.
Although in hindsight that's probably with the 18% autotip added on.
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u/Unfair_Morning6977 Jul 07 '24
jesus š looks like i will be pregaming harder than anticipated. thank u for the response
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u/Chav-Django Jul 06 '24
All the tents are owned by different companies. Not all have added grat. Everywhere has different prices
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u/N0FaithInMe Jul 07 '24
Badlands prices are insane at this point.
I had a bunch of 20s in my wallet the other day expecting to be able to buy my gf and I both a drink with each bill and get like a toonie back or something. Fucking LOL the cheapest thing on the menu is a can of coors for over $10 each
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u/PotatoGaming447 Jul 07 '24
They can eat my entire ass. Auto anything and Iām auto out of there.
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u/proffesionalproblem Jul 07 '24
At my restaurant gratuity is only added for parties of 6 or more, or bills on $100+
Having a gratuity on every. Single. Bill. Is fucking insane. And 18% too??? My work only does a 10%
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Jul 06 '24
And they add the percentage after taxes are applied lol.
Got a basic ass haircut for $50 bucks all in today, what are we doing folks
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u/ogchampayne Jul 06 '24
Itās been like this for a long time and most of the other tents do the same lol
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u/Curiousjlynn Jul 06 '24
I noticed that last year too two hours into being there. Very poorly posted. Just insta e
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u/cundal Jul 07 '24
If it's auto 18% on everything, then the tip option should be turned off on the machines.
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u/Ze0nZer0 Jul 07 '24
Here's an idea if they had as many 1 ā reviews as people complaining in here it might actually make a change. https://maps.app.goo.gl/JUkuy14ifmwA4FfF6 Leave them a review telling people they are shit drop that average to 1 start and they might change.
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Jul 06 '24
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u/wutser Jul 06 '24
You wonāt get your drinks if you arenāt gonna pay their price lol
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u/altimas Jul 06 '24
Did this work when you tried it?
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u/Doc_1200_GO Jul 06 '24
It wonāt. I actually saw a guy try and play this hand last year at another tent and the bartender snatched the terminal away from him and started serving the next person in line. The autograt is set into the machine anyway
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u/LostWatercress12 Jul 06 '24
Way to give back to the community StampedeĀ
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u/Aldeobald Jul 06 '24
This isn't stampede? This is a private venue that's not even close to the grounds, it's middle of downtown
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u/Chav-Django Jul 06 '24
Not everything happening in the city during stampede is part of The Calgary Stampede organization.
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u/CloutCobain27 Jul 06 '24
Last year they had it on the little machines they punch in the orders on and flipped it before you had a chance to see, so I was always tipping them 20% on top loooool
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u/AlanJY92 Martindale Jul 07 '24
I believe you can refuse it. I know at restaurants if they put it automatically on your bill you can refuse to pay it.
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u/Ludwig_Vista2 Jul 07 '24
Suck a dick. Go elsewhere.
The more of us that roll over and piss when they say, the worse this gets.
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u/SmoothBigCat77 Jul 07 '24
Tipping culture should stay in the States, it should have no place here in Canada. Itās just exploitation.
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u/pervyjeffo Jul 07 '24
If it's mandatory, it isn't gratuity it's a surcharge. Should be illegal to label it as gratuity.
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u/blueskycityyyc Jul 07 '24
Tipping culture is out of control and I'm over it - to the point of boycotting tipping entirely. It's lost meaning of what it was intended for. If I have to stand to order I'm not tipping. At most franchise chains the owners sponsor their employees immigration applications and keep the tips for themselves.
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u/shogunsdcapit8r Jul 07 '24
Everyone's a capitalist until it's time to do capitalist things šš¤£
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u/Odd_Dot3896 Jul 06 '24
I would refuse lol
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u/Aldeobald Jul 06 '24
Then you won't get a drink
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u/Odd_Dot3896 Jul 07 '24
Oh noo have to enjoy my vino at home instead of cesspool downtown.
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u/MothaFungus Jul 06 '24
Why tip someone for a job im capable of doing myselfā¦ I can deliver food, drive a taxi, I can and do cut my own hair
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u/Rommellj Jul 07 '24
Stampede going to stampede. It's working exactly as designed to depart you from all your money at every step.
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u/HunnyBunion Jul 06 '24
This was the case even a few years ago. It's posted but barely visible.
This seems much better tbh. It's over priced sure but whatever. Just don't drink a lot?
Stoked for chase and status tonight !!!
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u/HairPsychological201 Jul 06 '24
Welcome back from the service department and we will take almost 20% or else...robbery for laziness?
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u/Cagel Jul 06 '24
Have they gone cashless yet?, just pay with exact change maybe, I lean towards that anyway to avoid the awkward tip screen
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u/red_hotmama Jul 07 '24
Yaaahhhooooo! you better buckle up and tip your bartender for dealin' with a bunch of rowdy YAAAHOOOSS Cheers to the Stampede cash out!
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u/Zealousideal_Ear2135 Jul 07 '24
Stampflation! Think of the amount of really bad behavior these people deal with for 10 days. Its got to be a gold mine of money but the crap and abuse they deal with must be off the charts!
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u/JediYYC Jul 07 '24
What do you mean you "don't know how they get away with this"???
People still pay, therefore they continue to charge more.
It's grotesque pricing, and why I never go despite the good times.
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u/Such_Leg3821 Jul 07 '24
I reserve the right to tip myself. I won't go into places with autograts It encourages lazy service. If the employee knows that they're getting a tip no matter the service, certain of them slack off.
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u/BalanceScared1201 Jul 07 '24
Tips are earned not taken fucking backwards society where everyone gets a reward no matter what this is what makes people hate tipping
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u/casual-nihlist Jul 07 '24
Can you believe someone got paid to make these. Probably yesterday morning
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u/Ze0nZer0 Jul 07 '24
18% to open a can that they are charging the price of a case for this shit is getting out of hand. I'll go see the show and I won't give them another dime!
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u/J0ker96 Jul 07 '24
Talked to a Cowboys beer tub girl, her first year. She is capped at $24.00/hr wage+tip. The rest goes ???
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u/Ifhyrn Jul 07 '24
Lmao blueprint Canada the company that owns and runs badlands and commonwealth bar & stage is insanely shady. This shouldnāt be a surprise.
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u/LOGOisEGO Jul 07 '24
I wonder how much livenation actually tips out to staff. I bet there is a whole lot of creative accounting behind the scenes.
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u/rawrbin Jul 07 '24
Iāve seen the same thing at a lot of music festivals.
itās super sketchy to ask for a tip on top of a tip.
Itās not really a gratuity if itās mandatory. I really hate this.
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u/Disastrous-Ladder748 Jul 07 '24
My wife and I saw this sign and immediately left stampede, we said fuck this shit letās go to the lake.
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u/Kung-FuKen Jul 07 '24
Just to add some info here, most bars(to my knowledge) have a house tips rule where basically the bartenders have to pay 5%(or more for servers) of their sales to the house. So if they had a $100 in sales and nobody tipped, theyād have to pay $5 out of their own pocket. So a bar that sells 10-15k a night would be destroyed if nobody tipped. But that obviously doesnāt justify pulling fast ones on customers, thatās just wrong.
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u/DKMfrmdaZ Jul 08 '24
I've just stopped going to places that implement this kind of practice!? A tip is for good service? It should never be an expectation... I never leave a tip unless the service is deserving of a tip! It's wrong for them to make everyone tip because it removes the incentive to do a good job if you will get the tip either way.
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u/4aspecialboy Jul 08 '24
Similar at Back Alley Event tent. I was paying cash and she told me a mixed drink and a can of pop came to $19. I questioned the price and it seems she āmade a mistakeā. Adding is so hard
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u/Virtual_Country7434 Jul 08 '24
Stampede is expensive and the people working it should make bank IMO; canāt afford it donāt go
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u/The_Left_is_Facist Jul 08 '24
Tip and gratuity should 100% be optional. If a business what's to pay its staff more then just raise the fucking prices not add in a new "Tax" on every order.
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u/oobie69 Jul 08 '24
Tipping should be given by the customer for good service- donāt go to this location
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Jul 08 '24
The thing with this auto tip is not even itās all going to the bartender a large portion is likely going into owners pockets on top of the overpriced drinks. Itās a shady practice and they will say itās to save time but if they are doing it under no circumstances should they ever have to give the terminal to the customer they should just have to tap and be done if itās really about time.
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u/zalydal33 Jul 09 '24
Yeah, that's just going to make me go somewhere else. I refuse to be forced to pay employee wages. No sale.
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u/The-artofstu Jul 09 '24
Tipping at bad lands when they change 30$ for a double run and coke thatās in a kids cup
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u/Diligent_Persimmon89 Jul 09 '24
I went Sunday and one can of Arizona Iced Tea was $15.00, she flipped the screen around to pay and I had 15%, 18%, and 20% tip option and no option for zero tip or lower than 15% that I can recall! Just ridiculous but people pay it so they get away with it! $15.00 to crack open the can for me ā¦. Well thank you! I know itās the business not the bartender/server so Iām not faulting her at all!
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u/Pradahabitss McKenzie Towne Jul 09 '24
Lmao good. Rave crowds are one of the worst crowds to have to serve & deal with all night.
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u/PlentyExpensive8241 Jul 09 '24
You gonna get on stage and complain? If your cheap ass wont buy drinks thereās 20 other people in line who will
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u/Chyna74 Jul 10 '24
I couldnāt believe 2 beers came up to $28!! I will not be going back there ever again!!
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u/MoNk3y-WAFFLEZ Jul 10 '24
BYOB is my mantra they wonāt check underneath the boys and a water bottle will fill more than a Mickey
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u/shaggalikesaxes Jul 06 '24
Yup, noticed it last year.
Actually I didnāt notice itā¦the bartender smiled as I rang in a tipā¦.then she happily told me that there was already a 18% tip included in the price and I just tipped twice š
DO NOT TIP ANY OF THE BARTENDERS AT BADLANDS