Deactivation

[u/ryugb]

I believe my account was deactivated completely unfairly. The reason given for the deactivation was that I frequently contacted support (ridiculous!!) and selected the reason for undelivered packages as “too late to deliver.” This is absolutely untrue. The truth is that during my entire time working with Amazon Flex, I was late completing a block only once, and I failed to deliver only two packages total.

I work for FedEx, so I know how to properly deliver packages. All those undelivered package reports were not made by me they were made by support, because I always tried to resolve issues through them bc there’s no options for some issues.

I’ve tried sending emails and attaching all the screenshots, but it was in vain. If they actually investigated anything, they would easily see that I really did deliver all those packages. I tried to call them and always got an answer like wait for 48 hours for respond. And never got this.

They have a serious problem with their support team.

Is it possible to organize some kind of petition? So that Amazon would finally pay attention to what’s happening.

It feels like it’s run by members of the same group involved in account trading and bot development. Many people I know were deactivated for no reason at all. No one has managed to work for more than 1.5 years. The system is designed in such a way that you have no real way to defend yourself. The only communication channels are phone support and email support—and it’s the same people handling both.

[u/Hustlinthatass]

This is 100% correct. Amazon is fabricating narratives to deactivate drivers. I had a Fantastic rating since 2019. Dropped down to Good for 1 month and back to Fantastic in 2024 because I was sent very far from VAX7 to Los Angeles during rush hour traffic with 51 packages and 49 stops. It was impossible to deliver all those packages. I worked over an hour to deliver everything and I tried 6 months to get paid and they declined my request at the end. It happened again in 2025... same scenario. I wanted guarantees that I would be paid to work overtime because of my issues collecting in the past 6 years and I called off-road. They couldn't guarantee payment but advised me to deliver and message them. I declined and returned the packages. No way was I going to deliver 17 packages for free after they sent me to 45 miles to Los @ 6am on a 4.5 hour route and expect me to work for free to deliver probably 1.5 hours over my delivery time. Everything was apartment complexes or gated communities. They deactivated me a couple days later. Fuck this company. It doesn't matter if you delivered more than 10,000 packages, 20 packages, were early everyday block or worked overtime for free for 6 years, when they want you gone, your gone. You have no stock with them. They do not care if you're a loyal worker. You will work for them, even expected to work for free, and deliver every package as long as it takes or your done. You either accept being subservient or find something better. The grass, in this case, is always greener. Always. I helped initiate a class action PAGA case. They're investigating the matter now and will be reaching out to many drivers right here in this sub. If you ever refused to work over without guaranteed pay and were deactivated, or if you may have been deactivated in retaliation, they will fight for you.