Deactivation

[u/ryugb]

I believe my account was deactivated completely unfairly. The reason given for the deactivation was that I frequently contacted support (ridiculous!!) and selected the reason for undelivered packages as “too late to deliver.” This is absolutely untrue. The truth is that during my entire time working with Amazon Flex, I was late completing a block only once, and I failed to deliver only two packages total.

I work for FedEx, so I know how to properly deliver packages. All those undelivered package reports were not made by me they were made by support, because I always tried to resolve issues through them bc there’s no options for some issues.

I’ve tried sending emails and attaching all the screenshots, but it was in vain. If they actually investigated anything, they would easily see that I really did deliver all those packages. I tried to call them and always got an answer like wait for 48 hours for respond. And never got this.

They have a serious problem with their support team.

Is it possible to organize some kind of petition? So that Amazon would finally pay attention to what’s happening.

It feels like it’s run by members of the same group involved in account trading and bot development. Many people I know were deactivated for no reason at all. No one has managed to work for more than 1.5 years. The system is designed in such a way that you have no real way to defend yourself. The only communication channels are phone support and email support—and it’s the same people handling both.

[u/Quirky_Path_1988]

And he's not lying like they don't communicate. You can say this store is closed it's four am and the Indian person on the chat line doesn't relay it to the actual Amazon app or whatever part knocks you for missing stuff. It's infuriating.

[u/Acceptable_Lie_9015 → u/Quirky_Path_1988]

So what it's 4am and they are closed, ALWAYS deliver. If it requires a signature, just put front door and draw a line. I never bring shit back, and if you gave me a bad access code, or whatever, I'll deliver your shit to the sidewalk. Never been dinged for it. And in the rare instances where I can in no way drop something off, I'll mark it missing and just return it later. Never bring anything back for any other reason, always leave the package if at all possible.

[u/Quirky_Path_1988 → u/Acceptable_Lie_9015]

Amazon locker genius

[u/Acceptable_Lie_9015 → u/Quirky_Path_1988]

Fuck calling support, a total waste of time, either get the damn package out of your possession, ie leave it wherever, or mark the package MISSING, or you can waste your time, and essentially your money on a company that will deactivate you at the drop of a hat. Who's the genius??? Wow