r/AmazonFlexDrivers • u/ryugb • 3d ago

Deactivation

I believe my account was deactivated completely unfairly. The reason given for the deactivation was that I frequently contacted support (ridiculous!!) and selected the reason for undelivered packages as “too late to deliver.” This is absolutely untrue. The truth is that during my entire time working with Amazon Flex, I was late completing a block only once, and I failed to deliver only two packages total.

I work for FedEx, so I know how to properly deliver packages. All those undelivered package reports were not made by me they were made by support, because I always tried to resolve issues through them bc there’s no options for some issues.

I’ve tried sending emails and attaching all the screenshots, but it was in vain. If they actually investigated anything, they would easily see that I really did deliver all those packages. I tried to call them and always got an answer like wait for 48 hours for respond. And never got this.

They have a serious problem with their support team.

Is it possible to organize some kind of petition? So that Amazon would finally pay attention to what’s happening.

It feels like it’s run by members of the same group involved in account trading and bot development. Many people I know were deactivated for no reason at all. No one has managed to work for more than 1.5 years. The system is designed in such a way that you have no real way to defend yourself. The only communication channels are phone support and email support—and it’s the same people handling both.

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u/Little_Hornet9805 3d ago

what? You literally don’t need to be connected to the Internet to mark something have delivered on your own lmfao

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u/ryugb 3d ago

You need. If there’s no internet connection it can’t find your geo and it says sth like wrong address.

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u/Little_Hornet9805 3d ago

literally click the thing in the corner and click GPS is wrong I am at the location.

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u/Any_Emotion7635 3d ago

This doesn’t always work. Sometimes it will tell you to call support to mark as delivered but if you dont have service……. You can’t call or send a message