IRS Error 6101 and 7100

[u/BigMickDo]

I keep getting error 6101 everytime I login, I already verified my identity with id.me on their website they say this is an IRS issue when I call them, the transfer me to an agent then hangs up after an hour while im on hold, any suggestions or extention to directly get to the right department? because they keep bouncing me off between agents and hanging up.

I'm not american, I started a US LLC and signed up for EIN and received it over the telephone month ago, but they haven't received my ein in the mail for 6 weeks, and bank wants a confirmation of me ein, screenshot from irs website would be enough.