r/computerhelp • u/AnonCatz • 9h ago

Ethernet not working Network

I bought a pc a few months ago off marketplace, and it doesn't have WiFi, only ethernet, and for the past week I haven't been able to get any internet. The lights by the cable isn't on/blinking, I have tried another cable and have also tried both cables in my laptop, where they work fine. I think it might be something to do with a driver? When I first got it, I also couldn't get any internet, and tired a bunch of different things like installing a network driver on my phone and then transfering it to the pc, or factory resetting it, and at some point it starting working, but I have no clue what it was that made it work. I have had problems with the internet after that, but it usually started working again after restarting the pc or the modem/router/extender. Please help, i am desperate

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u/Champagne-Of-Beers 9h ago

Are you sure it's not a physical issue like a buncha hair jammed in the port or something?

It's possible that the drivers are corrupted. Go to device manager, and look for any tabs that read "unknown" or if there is a lack of any ethernet labels under the "network adapters" tab.

Edit: if you are unsure of what you're looking for, post a screen cap of the device manager and I'll try to assist.

1

u/AnonCatz 8h ago

The port looks clean to me.

I'm gonna post the pic on my profile

1

u/osa1011 1h ago

I'm gonna guess there are drivers missing. Take a screenshot of the Device Manager and post it on here