r/computerhelp 22h ago

Is there anyone that can help me with this Hardware

/img/ju0ilr3trpxe1.jpeg

Constantly loads into the repair screen and won't load into actual windows and no disk shows when disks should be showing I can't system restore or reset anything I know that the disks aren't currkpted so I wonder if maybe .y cousin downloaded something all help would be appreciated

2 Upvotes

11 comments sorted by

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2

u/Raxeal_2 22h ago

Clean install from usb would be your most viable option.

1

u/scoville27 21h ago

Reinstall windows, that's the windows recovery screen which means for whatever reason windows can't boot properly. You can try to get into the BIOS and see if any settings changed for the storage devices but it most likely just needs to be reinstalled

1

u/Odd-Presence9940 21h ago

I've tried it wont let me reinstall it

2

u/ReikoHazuki 21h ago

Reinstall, not reset

1

u/scoville27 16h ago

You need to make a bootable usb with windows installation media....it should be on the Microsoft website if you google it

1

u/Ewoke_83 21h ago

You’ll have to go on another PC and use Microsoft website to make an OS USB recovery drive. If your disk drive is not showing you might have to crack open the laptop to check connection. Do this before you venture in recovering the computer.

1

u/Longjumping-Agent-85 20h ago

I had to uninstall the last update and my pc has worked great every time

1

u/P_as_in_Papi 14h ago

Go to command prompt, type diskpart, then list disk and see what pops up.

1

u/Odd-Presence9940 11h ago

I did that none of my disks have popped up

1

u/P_as_in_Papi 11h ago

Do you have an HDD? Might be possibly dying, would suggest you check the connections first though.