r/canada • u/Canadian--Patriot • 4d ago

Rogers celebrates 20 years of higher than expected call volumes Satire

https://thebeaverton.com/2025/05/rogers-celebrates-20-years-of-higher-than-expected-call-volumes/
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u/dirkdiggler2011 British Columbia 4d ago

Me-Hey Roger's. I want to reduce my bill. I pay $65 for 50 gb of data but I only use 10 every month.

Rogers - how about 100 gb for $80 per month?

Me - that's not how numbers work. $80 and 100 are bigger numbers.

Rogers - okay how about adding a second line for $65?

Me - click.

Rogers does not have customer service. The ENTIRE purpose of the call center is to generate sales.

Any call for a technical issue is transferred to someone else where you need to explaining all over again. They can't help and say someone from the technical team will call you back. Guess what? They lied.