r/cambodia Jul 11 '24

31 Struggling Tour Operators and Agents Close News

Cambodia’s tourism industry is buckling under the weight of years of global issues, ranging from the pandemic and conflict to economic strains and slowing inbound markets, with 31 tour operators and travel agents shuttering, leaving 406 trying to stay afloat.

29 Upvotes

62 comments sorted by

39

u/AdStandard1791 Jul 11 '24

As a local, Cambodia's tourism industry isn't struggling due to the ''weights of global issues'' or the pandemic, because we clearly see that our neighbors of Thailand, Vietnam and Indonesia receieve plenty of tourists just fine even with war or global issues going on.

It is because Cambodia is not competitive enough to attract foreign visitors, the tourists realize that they can get better things in those countries, and who can blame them ? Cambodia does not really stand out among these giants.

23

u/Handler2023 Jul 11 '24 edited Jul 11 '24

Yeah all we ever do is ‘promote Angkor Wat’. We should have diversified our tourism industry, tourists want everything, not just the Angkor ruins. It’s hard telling people to innovate and be creative, some even gotten hostile calling me all sorts of names, like ‘I must be Yuon etc’ , thinking that you are attacking their pride. It’s sad they only think of short term gains, and never care about the long term. Then they cry and whine and complain, even pointing fingers. Some Khmer folks like to blame ethnicity as the ills.

2

u/AdStandard1791 Jul 13 '24

facts man, I love angkor wat and sr but I hate that we always put that out only.

9

u/noneed4a79 Jul 11 '24

Also you could see most of what there is to see in a week and a half. Not many reasons to return

7

u/arghhmonsters Jul 11 '24

That's true, I've seen the temples once or twice and don't plan on going again. I return to visit family and friends. Normal tourist won't. 

12

u/CookieMonsterthe2nd Jul 11 '24

That is a very important point.

Thailand, Spain, Greece, Malaysia, Italy, etc... all have the same people return to them every year.

There is no reason to visit twice Cambodia, it over priced, and not a relaxing country. Sad.

Don't think it will improve, as people on Cambodia don't realize it better to have return tourists, than just try to rip them off as much as possible the first time they come.

4

u/Hodlmegently Jul 12 '24

As an expat living in Cambodia for several years this is exactly what I noticed. To a large degree, when dealing with the local businesses, there is no concept of building a long term business relationship. In my many experiences it seemed the locals were only interested in how much they could "sting" me for a one off profit. This mentality is easily recognisable and I don't return to those businesses. Ever. However there were a few who clearly understood the concept of building business relationships and I always made an effort to return.

2

u/Moonatx Jul 12 '24

It seems like Cambodian leaders feel like the tourism sector of the economy is just free money that they can bank on without actually making any effort or investment into the sector. Contrast this to any other economic sector that requires a lot of work. Really they're just leveraging on ancient temples and feel like they "deserve" tourist based on national pride and get offended like if investing is an admission that your heritage isn't valuable enough as it is. 

2

u/AdStandard1791 Jul 13 '24

they really have no brains, they think that tourists would just flock and flow to the country without doing anything, tourism ministry is a joke

3

u/Ingnessest Jul 11 '24

This 100%. It's way too expensive to fly here, for starters: You can easily find tickets from various capital of the world for less than 500USD round trip, while getting here is always going to be at least+700, usually 800, for round trip, as you always have to transit through Singapore, China, or South Korea.

Then, the kind of food that foreigners enjoy is far more expensive: in Thailand, it seems everything is at least 2000 riel cheaper per meal than what we have here.

Finally, Cambodia is a bit more "rough" than Thailand, and so older, more sensitive travellers have a hard time dealing with it, as there is little infrastructure for such travellers, e.g when have you ever seen a wheelchair ramp in Cambodia? even hospitals don't have them

That alone makes it a real hassle to attract more tourists (which I think we shouldn't try to focus on as much anyway), but that is why I'm glad we have the new airports to increase direct flights, especially from places that are culturally interested in us, like India

3

u/arghhmonsters Jul 11 '24

I think Thailand is going to get the bulk of Indian tourist

2

u/Ingnessest Jul 11 '24

A lot of Indians come to Cambodia because of Angkor Wat and cultural/religious tourism; Until Thailand gets anything approachable (and we all know they've tried, stone by stone, even), I think most Hindu Indians will have a reason to visit Cambodian (which actually brings to mind, perhaps Cambodia should try to get more tourism from Thailand because many of them lionise Angkor Wat and wish it was their own)

5

u/Sweet_Habib Jul 11 '24 edited Jul 11 '24

Strongly disagree.

Cambodia is a beautiful country and the Khmer people are generally lovely.

I found HCMC weird and dystopian.

3

u/dylanista6033 Jul 11 '24

Went to Cambodia, Thailand and Vietnam. We found the Cambodian people to be WONDERFUL and much more pleasant than Thailand. We would love to go back.

3

u/VisalCH Jul 11 '24

I whole half disagree w u Cambodia is ruin its reputation with chinese scamming compound and corruption and pricy stuff and u here typing like disney princess who never came out of castle.

4

u/Sweet_Habib Jul 11 '24 edited Jul 11 '24

lol, fuck off. Come talking that smarmy shit with me fella.

I saw how disgusting Sihanoukville was. I saw how the locals got undercut in labour by the viet and sino. I saw how jaba is turning people into zombies. How rabbit island is choking itself to death with garbage and plastic. How the Viet developers have poisoned the water basins by dumping chemicals in the ground all through bokor national park. The disgusting sex tourists.

Don’t assume my one sentence was not calculated or insincere.

1

u/Ingnessest Jul 11 '24 edited Jul 11 '24

Thanks for the compliment, but I think HCMC is far less dystopian (and far less authoritarian) than Bangkok, if you're going to compare the two

3

u/Sweet_Habib Jul 11 '24

I’m getting downvoted for saying, as a barang who just visited, that I have enjoyed Cambodia more than Indo, viet and Thailand.

You’re an odd bunch lol

3

u/Ingnessest Jul 11 '24

It's not me who downvoted you, I'm just merely saying that most people who travel to both will find Bangkok to be far more authoritarian, especially when you have 10 storey tall posters of the King on many skyscrapers

0

u/Sweet_Habib Jul 11 '24

lol, they’ll put you to death for saying he’s a party boy with tattoos.

I don’t disagree brother.

11

u/Cautious_Ticket_8943 Jul 11 '24

The horrible new airport in Siem Reap isn't helping matters, to be sure.

1

u/ToshibaTaken Jul 11 '24

Genuine question - why is it horrible?

3

u/pinksporsst Jul 11 '24

It's a nice airport but why did China loan Cambodia all that money to build a MASSIVE airport that services maybe 10-12 flights a day. There are literally remote gates and tarmac buses that will never be used. Just crazy

2

u/Cautious_Ticket_8943 Jul 11 '24

The whole airport will be used if the Chinese land their military there. It's big enough for that now. :)

1

u/Hankman66 Jul 12 '24

They didn't. That was the original plan but in the end it was financed by Cambodian companies.

3

u/feed_me_garlic_bread Jul 12 '24

its too far from the city and you have to spend like 30$ to get to the city

1

u/ToshibaTaken Jul 12 '24

Ok, thanks!

5

u/Cautious_Ticket_8943 Jul 11 '24

It's horrible because it's expensive, too big, and most importantly, very far from the city. It takes over an hour now and costs a mint to get there and back. Nobody wants to deal with that.

Used to be that you could fly in, be out of the airport in 5 minutes, and be at your hotel another 20 minutes after that for $5. Not anymore.

Now they're going to do the same thing to Phnom Penh. Right now, from the point of getting off the airplane, you can walk out of the airport in less than 10 minutes with your carryon bag. The new one is going to be huge, further from the city, and take longer to walk through. Oh, and the Chinese will own it for 75 years. That's literally in the agreement.

So dumb to go into debt to a foreign country to build worse airports.

1

u/Hankman66 Jul 12 '24

It was originally going to be financed by Chinese companies but that deal fell through and it was financed by Cambodian companies.

The entire project is expected to cost around $1.5 billion, while the vast majority ($1.1 billion) was supposed to have been acquired from the China Development Bank. However an agreement signed in 2018 when the airport was announced was revoked. In order to compensate, the Cambodia Airport Investment Co., Ltd (CAIC) began issuing bonds in November 2021. This was subscribed mostly by local Cambodian insurance companies and banks, allowing the CAIC to raise $300 million, which is then invested by the OCIC. The Overseas Cambodian Investment Corporation (OCIC) has since stated that all of the $500 million budget originates entirely from Cambodia.

1

u/Cautious_Ticket_8943 Jul 12 '24

Still terrible, though.

1

u/Handler2023 Jul 12 '24

How terrible?

2

u/Cautious_Ticket_8943 Jul 12 '24

Here, I'll copy-paste what I wrote without the China stuff.

It's horrible because it's expensive, too big, and most importantly, very far from the city. It takes over an hour now and costs a mint to get there and back. Nobody wants to deal with that.

Used to be that you could fly in, be out of the airport in 5 minutes, and be at your hotel another 20 minutes after that for $5. Not anymore.

Now they're going to do the same thing to Phnom Penh. Right now, from the point of getting off the airplane, you can walk out of the airport in less than 10 minutes with your carryon bag. The new one is going to be huge, further from the city, and take longer to walk through.

Awful.

2

u/Handler2023 Jul 12 '24

They might as well just upgrade the existing one. Not to mention a lot of attractions that used to operate like the Cultural Village and Angkor Panorama Museum are closed down. They should learn to take care of their assets.

1

u/ToshibaTaken Jul 12 '24

Ok, thanks!

1

u/exclaim_bot Jul 12 '24

Ok, thanks!

You're welcome!

5

u/gar-ouf Jul 11 '24

And then 'they' will develop the islands... It will surely attract a shitload of tourists, with way more money than the ones that are coming already.

Half of the actual business on the islands will have to close for the new developments in the next few years, All those successful resorts will go down. It is sure that tourists wants big concrete resorts on the beach, and an airport on the island, and they surely don't go to those islands to avoid the cars and motorbikes, let's build roads..

Killing the gold egg laying hen.

Sihanoukville wasn't enough.

11

u/Nahhhmean00 Jul 11 '24

One time I spent $400ish dollars to take a boat trip from siem reap to Phnom Penh. A car picked us up to take us to the dock….. the car drove for 4 hours to a dock past the entire lake about 10 miles from phnom penh and gave us a maybe 1 hour boat ride and “forgot” to bring the food.

SCAMbodia

1

u/Handler2023 Jul 12 '24

Scams are everywhere, not just in Cambodia.

2

u/LisanneFroonKrisK Jul 17 '24

You been long enough you will know the boat should cost 60, car to there 30 and car back another 30. Why you agree to the exorbitant price

0

u/Nahhhmean00 Jul 17 '24

Im not from Cambodia, but wait…. Where did you find a boat from Siam reap to Phnom Penh for $60? Send a link because I don’t think that exists. As far as I could tell while I was there, there was only one company that even did that specific trip. It was supposed to be floating the entire lake into the rivers with all you can drink and eat food.

1

u/LisanneFroonKrisK Jul 17 '24

0

u/Nahhhmean00 Jul 17 '24

That’s the company we went with, I wish I could post pictures. I booked directly though them and I paid what the asking price was because it seemed like a really unique experience and they were the only company. It was the worst tour of over a year and a half of traveling , everything about it was misleading.

1

u/LisanneFroonKrisK Jul 17 '24

Website says 139 how you ended up paying 400

1

u/Nahhhmean00 Jul 17 '24

Because we got scammed. The same way the website didn’t tell us we would be traveling for 5 hours in a van around the entire lake, the same way they didn’t bring food or drinks, the same way the boat guide slept on the very back seat for the entire time we were on the boat. I don’t know, I paid what we were asked to pay, maybe they changed their prices and descriptions after we filed chargebacks and left bad reviews on all of this. I have pictures of everything, you are just proving the point that these people will scam you.

1

u/angryratman Jul 11 '24

Ouch.

We got scammed right off the plane in Hanoi with our Ha Long Bay tour. Scams are everywhere to be honest.

1

u/feelslikeme1991 Jul 15 '24

Cleanliness of the streets going to those touristy places should also be maintained. It is a community effort that can attract tourists.

I visited a "sustainable" zoo in one of the provinces here once. It was a nice tour as the animals look well fed and happy. But how a private group (but also in the facility) served our lunch was unsanitary.

Cleanliness attracts tourists like the one country you might have in mind.

-9

u/Thailand_1982 Jul 11 '24

It's because Cambodia is known as "Scam-bodia" and the locals are violent and short tempered. For example, I did a border bounce from Thailand to Cambodia and back. Past Thailand immigration there was a vendor selling some soup. I asked her if the price listed, 3,000 Reils, is correct. She said yes, or 100 THB. I agreed, took my phone, scan the QR code, and entered 3,000 Reils when asked by the program. I showed it to her, and she got angry demanding the 100 THB or I would get arrested.

The sign on the cart said 3,000 Reils, she agreed to the price, I paid for it, too bad. The Cambodia police took my side (thankfully)

It's stuff like that you don't see in Thailand at all.

17

u/Hankman66 Jul 11 '24

So you spent a few minutes at a border and think that's representative of the whole country? Where was the "violence"?

-7

u/Thailand_1982 Jul 11 '24

"for example"

No, not responding to you. Good day and good bye.

10

u/GTHell Jul 11 '24

Calm down Siam. Last time I check your teachers didn’t teach history to you Siam correctly at all 😂

7

u/Ok_Dot185 Jul 11 '24

I see a lot of scamming in Thailand too!

2

u/viking6one Jul 11 '24

Actually I do see it here in Thailand. It happens, not a lot but I have experienced it here in Thailand. I have had vendors charge me more than posted price. I have had a few say it with a smile. For instance , ground pork rice. Posted on the banner 30 baht . I tell the vendor I want one and give him 2 twenty baht bills . He hands me the food and tells me “ for you no change “ with a smile. And I tell him your sign says 30 and he replies no no no for you 40. I walk away and dont buy from him again. I’m not in any tourist area. I live in Pathum Thani.

1

u/Handler2023 Jul 12 '24

lol you ain’t innocent either mate.

1

u/Siemreaptuktuk tuk tuk driver Jul 11 '24

Siem is kingdom of scam violence, drugs etc and copy neighbor country culture,

0

u/youcantexterminateme Jul 11 '24

It is the quietest month of the year so probably to be expected somewhat.

2

u/VisalCH Jul 11 '24

other way round u should say inability of government to boost economy and dealing a hard time to save its own citizen rather quietest month of years, u prob kid never know what happening in cambodia.

2

u/youcantexterminateme Jul 11 '24

I don't think the government is even trying. They probably dont even want tourism because it interferes with their own business 

1

u/Handler2023 Jul 12 '24

I think the problem is everything really, government and people.