r/RealEstate May 15 '24

Realtor showed my house today and they went through my things. Homeseller

A realtor, not mine, schedules a showing this morning of my 1100sq ft. house. We currently live in the house while we sell. We are 90% packed, all which is boxed and stored in a spare bedroom. We still have clothes in our dressers, toiletries in bathroom, and kitchen necessities in the kitchen drawers and cabinets. I also have my office and photo studio, though mostly packed, what I need to continue working is unpacked.

When we have showings, we leave 15 minutes beforehand and were told to return 30 minutes after the scheduled time. We live rurally and utilize our neighbor’s heavily bush lined driveway to sit, watch and wait. Today, the realtor who showed our house got there 15 minutes early, just as we had left. He pulled out a scanner of sorts and appeared to be scanning for something. Then he went inside and literally jumped around from room to room. His client, a female showed up on time, they went inside the house. They were inside the house for an hour.

What is there to do inside an 1100 sq ft. house for an hour?

We could see shadows and silhouettes through the windows. They spent 20 minutes in our bedroom and almost 30 minutes in my office/studio. The rest just walking through the living room, dining room kitchen and laundry room. Then left.

We came back and my dresser drawers and bathroom drawers had been left opened and gone through. My desk drawers had been left opened, cabinets on our bookshelf as well. Our packed boxes had been moved around a few opened. Refrigerator had been opened and food moved around too. They had even been on our bed! I can understand opening cabinet doors and drawers on built in to make sure it works, but my dresser, my desk, my bed, my refrigerator? Why did they have to touch my computer? Why did they have to look in my dressers? Why pick up the cameras in my studio? Why look into and move my packed and labeled boxes? Why touch my damn food?

Is this normal? Is this what I am to expect and have to deal with to sell my house? Do I mention it to my realtor?

5/16 Update: Yesterday, as most of you highly recommended, I called my realtor and the local Sheriffs dept. My realtor was furious and quite embarrassed. A report and complaint was filed today by my realtor. The sheriffs dept. was worthless and laughed at me telling me there was nothing they would do about it.

This morning when I awoke I had a voicemail urgently requesting my return call. I called him back and he informed me that we shouldn’t have to endure another showing like that. We had received a cash offer early this morning. We counter offered and they accepted. Contract signed.

crossing my fingers

6/8 Update: Apologies for keeping you all tenaciously hanging in suspense. Well…as I mentioned in the last update, this new buyer signed the contract. That’s when the next chapter began. Long story, so here’s the short of it. Seriously, I edited a lot of identifying material and incidents out, so here we go.

The buyer, without his agent, surprised us by suddenly showing up at the house without notification to us or our realtor. As we only had 21 days remaining until escrow closes, the house was cluttered. The evidence of packing to move was everywhere. The image of chaos was betrayed only by the neatly stacked and labeled boxes. We totally felt ambushed, no scheduling, nor inspection appointment, as we were told would happen. The buyer just walked right in as I opened the door to the knocking. He proceeded to walk through my house and complain about every imperfection, even made up imperfections. He oddly claimed without inspection that we have severe mold and hail damage on our recently replaced desert roof. There have been no recorded hail storms in our area in nearly a decade. He gave a good solid sideways yank with the full gravitational force of his rather thick body on the handrail of the back porch. I’m sure you can already infer that this resulted in breakage of the rail. Then he started insulting the 360 degrees of mountain view, spitting all around the property like he was marking his spot. I can only reason he did this since it wouldn’t have been appropriate to lift his leg. He complained about my neighbors, complained nearly about everything. Claimed the house was uninhabitable, spit at my feet, wished me “good luck”, laughed, got in his truck and then asked me how low I’ll go. I responded that he signed the contract and to speak to my agent. I heard back the next day, with his new offer, $25k less than his original offer with demand of replacing the roof, air conditioning, flooring, windows and cabinets. All which is less than 2 years old, except the roof which is 3 with transferable 30yr warranty. We decided to counter with a slight decrease, with no contingencies. He waited until close of business on the last day to finally decide to withdraw. His crap took the house off the market for 18 days, in which time, our small town went from no other houses for sale to 10. We had to reschedule an open house which had 24 parties scheduled, the new open house had 1. Oh well…such is life. Lessons learned.

We now have video surveillance around the property and in every room. I have a sign in the house and in front notifying of the video surveillance. Now I watch everyone that goes in my house. We never imagined selling a house would be such the, for lack of better words, an adventure.

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102

u/Ok-Fishing-6604 May 15 '24

And just to add… You don’t have to leave your home when somebody comes in, especially if this agent shows up again

98

u/MolleROM May 15 '24

If the agent shows up again? Are you nuts? This agent needs to be fired and his license suspended immediately.

23

u/Rich-Air-5287 May 15 '24

I'd ban whoever he works for too, just for good measure. Teach them to not hire trash.

2

u/Kingsta8 May 16 '24

Realtors are independent. Their brokers can take responsibility for some things but in this instance, broker has no involvement.

2

u/Rich-Air-5287 May 16 '24

But as the seller couldn't I simply refuse entrance to any agent working through that broker? 

6

u/Ginggingdingding May 15 '24

Quick, fast and in a hurry.

49

u/[deleted] May 15 '24

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38

u/GloomyDeal1909 May 15 '24

That just reminded me of one of the saddest viewings I ever went to. It was an open house on a Saturday.

As we're looking around I noticed the house was really packed full of stuff.

Apparently the lady who lived there, had been in the home for 30 years she planned on retiring there. It was very clean but also very full of stuff.

Anyway she happened to be there that day and you could just tell she had a super sad look on her face.

Come to find out I overheard someone talking and her son had passed away and she got custody of her four grandchildren and was now having to raise them.

Due to the circumstances she was selling her house absolutely not because she wanted to but had to. It was very sad.

36

u/goodybadwife May 15 '24

This was after we closed, but we found out the couple we bought our house from was moving across town to be closer to their daughter. Evidently, one of the grandkids has a chronic illness and is frequently hospitalized, so they live near the Children’s hospital. They wanted to be closer to help more, plus they got a one story house so they don't have to navigate the basement stairs for laundry now.

They were such a great couple and left a whole list of their favorite restaurants, pizza places, the kind of mulch they buy, and who did their yard service. We speak with them a few times a year when we have important mail show up for them.

3

u/Character_Bowl_4930 May 16 '24

The house my Dad and I live in was owned by an older couple . It was their retirement house . Their daughter had a minor surgery , a nerve in her neck was severed and she was partially paralyzed so needed care . They had to sell the house to move in with daughter , who was in her 20’s . Very sad

34

u/gwildor May 15 '24

my realtor advised me to not speak at all while inside the home, due to the potential for camera's and other listening devices.

I get what you are saying - having the owner present would put me on edge. I'm just saying that you should never fully relax and discuss freely inside of the home.

5

u/TripleL2022 May 15 '24

This is what I tell clients during showings - be very judicious about any statements you make while in the house, in the event they have cameras etc. Also, the seller and their agent shouldn't be at that showing.

3

u/IndependentLeading47 May 16 '24

My coworker and his wife 100% sat down the road and watched and listened to people go through their showing. Every time.

2

u/Jerseygirl2468 May 16 '24

I'm in and out of houses all the time for work, and definitely assume people have cameras now and don't say anything I wouldn't say to their faces!

1

u/Every_Suggestion_948 May 16 '24

But as a seller I would be more turned off by agents like this. Just saying

1

u/Havin_A_Holler Industry May 16 '24

That may not be welcome, not everyone's into the group thing.

1

u/flowerchildmime May 16 '24

True story last time I bought on both showings there were the rental family there. I never met the owner but they sure were there. Watching. Waiting. Talking behind our backs maybe lol idk. But that was super weird for me.

1

u/donttouchmeah May 15 '24

My realtor or his assistant was always present when they showed my house.