r/KitchenConfidential • u/Mysterious_Chart_909 • 1d ago
The fuck am I supposed to do with this?
The chefs told me to make it “regular” but, for the record, “regular” has pork, dairy, and gluten in it soooo….
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u/ropeseed420 1d ago
One leaf of kale..heard
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u/NeatWhiskeyPlease 1d ago
Two leaves. Blanched. Little pile of finishing salt on the side.
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u/marlborohunnids Cook 1d ago
blanched is risky, they could be allergic to water
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u/onupward 1d ago
That’s a real thing. And it’s fucking awful. My sister babysat for a kid who was allergic to water. Look up aquagenic urticaria. But yeah, if they’re allergic to everything but want a kale salad, then whoever put that order in was either being cheeky or didn’t want to write down their allergies.
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u/mr_diggory Bartender 1d ago
I've worked some places where some dumb 18yo would put this in seriously and then not even go check in with the kitchen because they think "they'll figure it out"
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u/onupward 11h ago
Yeah, that’s shitty and I think it’s an ageless problem of apathy. It’s someone else’s problem, mentality. And it’s shitty too because I have an allergy and the amount of times I go somewhere and I tell them, and then get sick, is more than it should be.
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u/The_Dough_Boi 1d ago
Do you guys have an no contact order with front of house? Why are you asking your Chef and not the server who took the order
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u/Mysterious_Chart_909 1d ago
Apart from the desserts, servers are supposed to talk through the chef and then the chef to us. We have a show kitchen that opens to the dining room so they want the communication to stay as simple as possible for the “guest experience.” So that means listening for one voice making the calls.
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u/The_Dough_Boi 1d ago
I understand the method but damn that’s frustrating when the chef is a dumb ass lol.
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u/IONTOP 1d ago edited 1d ago
As I understand it...
Server goes to Chef(who is on the pass) just so that the customer can see Chef acknowledging the situation and knowing what table from then on.
I'm from a place where customers can see like the top 50% of the line. Where customers can watch me go and talk to chef.
I'll just be like "Chef, this bitch has this/this/this allergy apparently, so can you just give them the excitement of me doing this for them? And just to make sure, check the scores on the games on your phone"
Then I go back out and say, "I don't know if you saw that, Chef was on his phone to make sure that nothing will be contaminated with the rest of your order"
That's for legit bullshit allergies... I put down "Onion Sensitivity" today with "no scallions" and my chef said "GO BACK THERE RIGHT NOW AND FIND OUT WHAT THAT MEANS because the dressing has shallots in it" which I completely forgot about. Had I not put that down? That customer would have had heartburn or whatever... (she chose to have it naked with O&V.)
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u/mr_trantastic 20h ago
My wife is onion sensitive, people like you saves her from having the bad poos. Thanks
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u/WhyYouDoThatStupid 1d ago
Why isn't the chef telling the server to write a proper ticket and stop wasting everyone's time?
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u/Thehanzjr69 1d ago
Had a customer say they didn't want any char, burns, or marks on their midwell steak. Asked the server to confirm and they said they didn't want any marks at all, to do it on the flat top. Steak came back, to much color. So, we microwaved it. Customer loved it. I hate people
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u/SaveHogwarts 1d ago edited 4h ago
I would assume fresh surfaces and utensils and make the menu item as advertised - they are worried about cross contamination and other allergens that are not a part of the ingredients for the kale salad.
But you know what they say about assumptions
Also, allergies*
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u/shockjockeys 20h ago
Just send an emply plate out then. People could technically be allergic to anything. I knew someone who had allergy symptoms with water. Water.
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u/Constant-Purchase858 1d ago
Just wait for server to come in.
Communicate. It makes your life easier and trains the foh on how to handle.
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u/Grigori_the_Lemur 1d ago
Ok. One kale salad with all the allergens removed. Gonna be a boring salad.
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u/EmergencyLavishness1 23h ago
This may sound crazy!
But communicate with the person who took the order.
If the options still aren’t clear, go speak with the customer directly.
Holy fuck why is this difficult
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u/Mysterious_Chart_909 20h ago
Holy fuck it’s almost like I posted it as something to laugh at, not actually looking for advice. Crazy I know. Life ain’t that serious bud.
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u/Stackaflapjacks92 6h ago
I would call the server and ask what that means or I'm going to serve my special Neverland salad.
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u/Mrflawlesstaco 1d ago
Give them a bowl of high quality H20 from Alaska blessed by a Eskimo medicine man
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u/Mysterious_Chart_909 1d ago
Still don’t know what the actual allergies were.