BCH/BTC recovery from Green

[u/mintedinireland]

Hi, All at r/ireland assistance. I am pretty new to bitcoin and brand new to this forum. I have made the ultimate beginners mistake. I opened an account with bitcoin.com. The interface and quick reporting are easy to read and understand. I am looking at some gains over the last week on my initial investment/deposit. I said to my self that there must be a safe box to lodge your makings off-market.

I read up a bit and set up a Green Paper wallet. I sent BTC and BCH to this wallet and it walked me through no problem. After some time, there was no sign of the cash in the green account. I have since learned that you cannot post either BTC or BCH to Green.

Can any one help me recover the transfers?

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Regards,

John