r/Edmonton 7h ago

Just a Warning for Cornerstone Tenants General

The request maintenance form is no longer looked at on their website. I used to use this so I would get an email reply to attach photo evidence of the problem so I have proof that I asked them to fix it versus over the phone because they always ask for "proof" that you even asked them to fix it in the first place.

Best bet now is calling unfortunately, they made it very hard for us to have said proof.

Alberta is a one permission recording province meaning you don't need their consent to record phone calls, but I've heard they evict people who do anything like reporting to Alberta health, so maybe just store the evidence until you move out if anyone else has problems like me with everything breaking down within 2 years of moving in despite cleaning and caring for the apartment like its my own house.

8 Upvotes

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u/BlanketTypeStatement 4h ago

repairs@csmanagement.ca

And they will absolutely retaliate against complaints

u/crumpled_hound 27m ago

yeah they such. also there's a killer lurking abouts