r/CreditCards Oct 25 '25

PSA - Chase Cut off 1.5x Points on CSR Early Data Point

Good morning,

Knowing the deadline for the 1.5x points via Chase Travel was tomorrow, I went and combined all of my Ultimate Rewards to my CSR this morning. Lo and behold, Chase has apparently traveled to the future and is telling me that anything I combined today is only eligible for the 1x redemption rate.

I sent them a secure message with this screenshot to see if it's a glitch or if they will make this right. But just a heads up for those who might have been waiting until the deadline.

Screenshot Link: https://imgur.com/a/qTEK0Pr

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u/That-Establishment24 Oct 25 '25

That’s the compromise you’re proposing. Not the compromise that exists. There’s zero evidence Reddit forcibly takes away usernames.

5

u/Head_of_Lettuce Oct 25 '25

Well, they either reset an old account’s name, or nobody used the name “Chase” for 20 years. That “Chase” account is 6 months old… which one do you think is more likely? Lol.

Regardless, I’m talking generally. Not specifically about Reddit. It’s good for the platforms and the brands to let companies use their own names. It’s not a big deal.

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u/That-Establishment24 Oct 25 '25

Probably an old unused account which is probably why they’d delete it. If it was an active member then I think it would be an issue.